Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 427d 1,021d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 622d
2,762 0 0 0
Billing 401 287d 308d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351860 248d
Critical Coordinators Assigned GE HEALTHCARE Repair Yes 2026-02-16
WO-01351861 248d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-16
WO-01351862 248d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351863 248d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351865 248d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-16
WO-01351871 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351747 248d
Critical Holding On Hold PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351748 248d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351749 248d
Critical Coordinators Assigned PLANNED PARENTHOOD OF NORTH COUNTRY Inspection — 2026-02-16
WO-01351750 248d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351751 248d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-16
WO-01351753 248d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351754 248d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair — 2026-02-16
WO-01351755 248d
Critical Coordinators Assigned Centurion of Florida Inspection — 2026-02-16
WO-01351756 248d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351757 248d
Critical Coordinators Scheduled Optima Dermatology Repair Yes 2026-02-16
WO-01351758 248d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351759 248d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351760 248d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351761 248d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351762 248d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Inspection — 2026-02-16
WO-01351763 248d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351764 248d
Critical Coordinators Ready for Scheduling COTTAGE HOSE AMBULANCE CORP Preventive Maintenance — 2026-02-16
WO-01351765 248d
Critical Coordinators Ready for Scheduling COTTAGE HOSE AMBULANCE CORP Preventive Maintenance — 2026-02-16
WO-01351766 248d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351768 248d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-02-16
WO-01351769 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351770 248d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351771 248d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-02-16
WO-01351772 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351773 248d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351774 248d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-16
WO-01351775 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351776 248d
Critical Coordinators Scheduled CenterWell (Humana) Misc. Inspection — 2026-02-16
WO-01351777 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351778 248d
Critical Coordinators Ready for Scheduling Aspire of WNY Inspection — 2026-02-16
WO-01351779 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351780 248d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-16
WO-01351781 248d
Critical Coordinators Ready for Scheduling Aspire of WNY Inspection — 2026-02-16
WO-01351782 248d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-16
WO-01351783 248d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-02-16
WO-01351785 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351786 248d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351787 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351788 248d
Critical Coordinators Scheduled MIDMARK Delivery — 2026-02-16
WO-01351789 248d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2026-02-16
WO-01351790 248d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351791 248d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351792 248d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351794 248d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-16
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical