Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
233d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 256d 359d 953d
4,806 0 0 0
Holding 3,712 270d 327d 954d
3,712 0 0 0
Dispatch 2,762 193d 210d 554d
2,762 0 0 0
Billing 401 218d 240d 689d
401 0 0 0
Material Management 283 198d 219d 598d
283 0 0 0
Field Work 140 211d 241d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351814 179d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-16
WO-01351815 179d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-16
WO-01351816 179d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-16
WO-01351817 179d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation 2026-02-16
WO-01351818 179d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-16
WO-01351819 179d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-16
WO-01351820 179d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-16
WO-01351821 179d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation 2026-02-16
WO-01351822 179d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-16
WO-01351823 179d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-16
WO-01351824 179d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-16
WO-01351825 179d
Critical Field Work Incomplete LUTHERAN CARE Depot - Syracuse 2026-02-16
WO-01351826 179d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-16
WO-01351828 179d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-16
WO-01351830 179d
Critical Field Work Incomplete LUTHERAN CARE Depot - Syracuse 2026-02-16
WO-01351831 179d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO 2026-02-16
WO-01351834 179d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-16
WO-01351835 179d
Critical Coordinators Assigned INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection 2026-02-16
WO-01351836 179d
Critical Material Management Awaiting Parts EDGINGTON FUNERAL HOMES Repair Yes 2026-02-16
WO-01351837 179d
Critical Coordinators Assigned MIDMARK Repair 2026-02-16
WO-01351838 179d
Critical Coordinators Assigned MIDMARK Repair 2026-02-16
WO-01351839 179d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-16
WO-01351840 179d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-16
WO-01351841 179d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-16
WO-01351842 179d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-16
WO-01351843 179d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-16
WO-01351845 179d
Critical Coordinators Scheduled TEXAS MEDICAL SCREENING Repair Yes 2026-02-16
WO-01351846 179d
Critical Material Management Awaiting Parts COVETRUS Repair Yes 2026-02-16
WO-01351847 179d
Critical Billing Ready to Bill Oak Street Health Virtual Tech 2026-02-16
WO-01351848 179d
Critical Coordinators Scheduled KEYSIGHT TECHNOLOGIES (EMG) Cross-Training 2026-02-16
WO-01351850 179d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-02-16
WO-01351851 179d
Critical Coordinators Scheduled Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair 2026-02-16
WO-01351742 179d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Installation 2026-02-16
WO-01351743 179d
Critical Coordinators Reschedule Sono Bello Virtual Tech - Field Repair Yes 2026-02-16
WO-01351744 179d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Installation 2026-02-16
WO-01351745 179d
Critical Billing Billing Review City of San Jose Animal Shelter Part Order Yes 2026-02-16
WO-01351746 179d
Critical Coordinators Assigned PLANNED PARENTHOOD OF NORTH COUNTRY Inspection 2026-02-16
WO-01351747 179d
Critical Holding On Hold PHILIPS HEALTHCARE Preventive Maintenance 2026-02-16
WO-01351748 179d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance 2026-02-16
WO-01351749 179d
Critical Coordinators Assigned PLANNED PARENTHOOD OF NORTH COUNTRY Inspection 2026-02-16
WO-01351750 179d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-16
WO-01351751 179d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-16
WO-01351753 179d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-16
WO-01351754 179d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair 2026-02-16
WO-01351755 179d
Critical Coordinators Assigned Centurion of Florida Inspection 2026-02-16
WO-01351756 179d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2026-02-16
WO-01351757 179d
Critical Coordinators Scheduled Optima Dermatology Repair Yes 2026-02-16
WO-01351758 179d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance 2026-02-16
WO-01351759 179d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-02-16
WO-01351760 179d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-02-16
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical