Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
142d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 165d 267d 861d
4,806 0 0 0
Holding 3,712 179d 235d 863d
3,712 0 0 0
Dispatch 2,762 102d 119d 463d
2,762 0 0 0
Billing 401 127d 148d 598d
401 0 0 0
Material Management 283 107d 127d 507d
283 0 0 0
Field Work 140 120d 150d 469d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352325 87d
Critical Coordinators Ready for Scheduling Aspire of WNY Inspection 2026-02-17
WO-01352327 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-17
WO-01352328 87d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-17
WO-01352329 87d
Critical Coordinators Ready for Scheduling DOWNEY FIRE DEPARTMENT Repair Yes 2026-02-17
WO-01352330 87d
Critical Coordinators Scheduled USA Vein Clinic Repair 2026-02-17
WO-01352331 87d
Critical Material Management Awaiting Parts MOUNT LAUREL ANIMAL HOSPITAL Virtual Tech - Field Repair Yes 2026-02-17
WO-01352332 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-17
WO-01352333 87d
Critical Coordinators Assigned MIDMARK Preventive Maintenance 2026-02-17
WO-01352334 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-17
WO-01352335 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-17
WO-01352336 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-17
WO-01352338 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-17
WO-01352339 87d
Critical Coordinators Scheduled LORETTO Delivery 2026-02-17
WO-01352340 87d
Critical Coordinators Assigned MIDMARK Repair 2026-02-17
WO-01352341 87d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-17
WO-01352343 87d
Critical Coordinators Assigned LORETTO Depot - Syracuse 2026-02-17
WO-01352344 87d
Critical Coordinators Scheduled LORETTO Delivery 2026-02-17
WO-01352345 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-17
WO-01352346 87d
Critical Coordinators Assigned LORETTO Depot - Syracuse 2026-02-17
WO-01352347 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-17
WO-01352348 87d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-02-17
WO-01352349 87d
Critical Holding On Hold Conviva Care Solutions (Humana) Virtual Tech 2026-02-17
WO-01352350 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-17
WO-01352351 87d
Critical Material Management Awaiting Parts Texas Eye Surgery Center Repair Yes 2026-02-17
WO-01352352 87d
Critical Coordinators Assigned TEXAS MEDICAL SCREENING Repair Yes 2026-02-17
WO-01352353 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ 2026-02-17
WO-01352354 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-17
WO-01352355 87d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-17
WO-01352356 87d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-02-17
WO-01352254 87d
Critical Material Management Awaiting Parts FOSTER EMS Repair Yes 2026-02-17
WO-01352255 87d
Critical Coordinators Assigned FOSTER EMS Repair 2026-02-17
WO-01352258 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-17
WO-01352259 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ 2026-02-17
WO-01352260 87d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair 2026-02-17
WO-01352261 87d
Critical Coordinators Assigned MIDMARK Repair 2026-02-17
WO-01352262 87d
Critical Coordinators Assigned CATAWBA VALLEY MEDICAL CENTER Repair Yes 2026-02-17
WO-01352264 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-17
WO-01352265 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ 2026-02-17
WO-01352266 87d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-17
WO-01352267 87d
Critical Holding Ready for Release PHILIPS HEALTHCARE Repair 2026-02-17
WO-01352268 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-17
WO-01352269 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ 2026-02-17
WO-01352270 87d
Critical Material Management Awaiting Parts Paoli Surgery Center Repair Yes 2026-02-17
WO-01352271 87d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-17
WO-01352272 87d
Critical Material Management Awaiting Parts SHIELDS HEALTHCARE GROUP Repair Yes 2026-02-17
WO-01352273 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-17
WO-01352275 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-17
WO-01352276 87d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-17
WO-01352277 87d
Critical Coordinators Reschedule VillageMD Virtual Tech - Field Repair Yes 2026-02-17
WO-01352278 87d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical