Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
304d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 327d 430d 1,024d
4,806 0 0 0
Holding 3,712 341d 398d 1,025d
3,712 0 0 0
Dispatch 2,762 264d 281d 625d
2,762 0 0 0
Billing 401 289d 311d 760d
401 0 0 0
Material Management 283 269d 290d 669d
283 0 0 0
Field Work 140 282d 312d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01325381 316d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-12-12
WO-01325382 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325383 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325384 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325387 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325388 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325389 316d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2025-12-12
WO-01325390 316d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-12
WO-01326507 313d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-12-15
WO-01326513 313d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2025-12-15
WO-01326521 313d
Critical Coordinators Scheduled JAWONIO Repair Yes 2025-12-15
WO-01326529 313d
Critical Coordinators Scheduled Lincoln Urgent Care Inspection — 2025-12-15
WO-01326533 313d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance — 2025-12-15
WO-01326535 313d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance — 2025-12-15
WO-01326537 313d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance — 2025-12-15
WO-01326538 313d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-12-15
WO-01326554 313d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-15
WO-01326564 313d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-15
WO-01326567 313d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-15
WO-01326568 313d
Critical Coordinators Scheduled WEST ORANGE FIRE DEPARTMENT Repair Cust 2025-12-15
WO-01326570 313d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-15
WO-01326571 313d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-15
WO-01326572 313d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-15
WO-01326573 313d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-15
WO-01326575 313d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-15
WO-01326576 313d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-15
WO-01326577 313d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-15
WO-01326578 313d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-15
WO-01326579 313d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-15
WO-01326580 313d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-15
WO-01326604 313d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-15
WO-01326605 313d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) EOQ — 2025-12-15
WO-01326608 313d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-15
WO-01326615 313d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-15
WO-01326629 313d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-15
WO-01326631 313d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-15
WO-01326632 313d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-15
WO-01326633 313d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-15
WO-01326669 313d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-15
WO-01326670 313d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-15
WO-01326671 313d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-15
WO-01326672 313d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-15
WO-01326683 312d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-16
WO-01326684 312d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-12-16
WO-01326690 312d
Critical Billing Billing Review HIGI LLC Installation Yes 2025-12-16
WO-01326695 312d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-12-16
WO-01326699 312d
Critical Field Work Tech Off Site CenterPointe Hospital Inspection — 2025-12-16
WO-01326703 312d
Critical Coordinators Assigned Vera Whole Health Inspection — 2025-12-16
WO-01326704 312d
Critical Field Work Tech Off Site Brightwell Behavioral Health Inspection — 2025-12-16
WO-01326706 312d
Critical Material Management Awaiting Parts Sono Bello Virtual Tech - Drop Shipment Yes 2025-12-16
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical