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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
241d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 264d 367d 961d
4,806 0 0 0
Holding 3,712 278d 335d 962d
3,712 0 0 0
Dispatch 2,762 201d 219d 562d
2,762 0 0 0
Billing 401 226d 248d 697d
401 0 0 0
Material Management 283 206d 227d 606d
283 0 0 0
Field Work 140 219d 249d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01350921 193d
Critical Coordinators Ready for Scheduling Carelon Inspection — 2026-02-10
WO-01350924 193d
Critical Holding On Hold HonorHealth Network Inspection — 2026-02-10
WO-01350926 193d
Critical Holding On Hold Conviva Care Solutions (Humana) Virtual Tech - Depot Yes 2026-02-10
WO-01350928 193d
Critical Coordinators Scheduled HERITAGE ONE DAY SURGERY Misc. Inspection — 2026-02-10
WO-01351000 192d
Critical Coordinators Reschedule VillageMD Virtual Tech - Field Repair Yes 2026-02-11
WO-01351003 192d
Critical Material Management Awaiting Parts Advanced Dermatology Associates, LTD Repair Yes 2026-02-11
WO-01351005 192d
Critical Coordinators Scheduled DENVILLE FIRE DEPARTMENT Repair Yes 2026-02-11
WO-01351006 192d
Critical Coordinators Scheduled DENVILLE FIRE DEPARTMENT Preventive Maintenance — 2026-02-11
WO-01351007 192d
Critical Coordinators Reschedule CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-02-11
WO-01351008 192d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-11
WO-01351010 192d
Critical Billing Ready to Bill Oak Street Health Repair — 2026-02-11
WO-01351013 192d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351014 192d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-11
WO-01351018 192d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-11
WO-01351020 192d
Critical Coordinators Ready for Scheduling HCA Urgent Care Inspection — 2026-02-11
WO-01351021 192d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-11
WO-01351022 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351024 192d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-11
WO-01351025 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351028 192d
Critical Coordinators Assigned PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351029 192d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-11
WO-01351031 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351033 192d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Yes 2026-02-11
WO-01351035 192d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Yes 2026-02-11
WO-01351036 192d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-11
WO-01351037 192d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-11
WO-01351040 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351041 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351042 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351043 192d
Critical Dispatch L2 Screening MIDMARK Installation — 2026-02-11
WO-01351046 192d
Critical Coordinators Scheduled Mars Veterinary Virtual Tech - Field Repair — 2026-02-11
WO-01351047 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351048 192d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech — 2026-02-11
WO-01351049 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351050 192d
Critical Field Work Incomplete MOPEC Repair — 2026-02-11
WO-01351051 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351052 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351053 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351054 192d
Critical Coordinators Scheduled MIDMARK Delivery — 2026-02-11
WO-01351058 192d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-11
WO-01351059 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351060 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Repair — 2026-02-11
WO-01351064 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351065 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351066 192d
Critical Coordinators Scheduled HERITAGE ONE DAY SURGERY Repair Yes 2026-02-11
WO-01351067 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351068 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351070 192d
Critical Material Management Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-02-11
WO-01351071 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351073 192d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical