Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 344d 400d 1,028d
3,712 0 0 0
Dispatch 2,762 267d 284d 627d
2,762 0 0 0
Billing 401 292d 313d 763d
401 0 0 0
Material Management 283 271d 292d 672d
283 0 0 0
Field Work 140 285d 315d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351156 257d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351157 257d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351158 257d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351159 257d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351163 257d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351164 257d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair — 2026-02-11
WO-01351165 257d
Critical Coordinators Scheduled CareATC Misc. Inspection — 2026-02-11
WO-01351166 257d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351167 257d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351168 257d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351170 257d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351171 257d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351174 257d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351178 257d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351179 257d
Critical Coordinators Assigned HCA Urgent Care Virtual Tech - Field Repair — 2026-02-11
WO-01351184 257d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351187 257d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-11
WO-01351193 257d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351196 257d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351255 257d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351258 257d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351261 257d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-12
WO-01351263 257d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2026-02-12
WO-01351264 257d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair — 2026-02-12
WO-01351265 257d
Critical Coordinators Scheduled PRINCETON PLASMA PHYSICS LAB Repair Yes 2026-02-12
WO-01351266 257d
Critical Coordinators Scheduled BASKING RIDGE FIRE COMPANY NO. 1 Repair Yes 2026-02-12
WO-01351267 257d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351268 257d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-02-12
WO-01351269 257d
Critical Coordinators Reschedule Sono Bello Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351270 257d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) IOQ — 2026-02-12
WO-01351271 257d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-12
WO-01351272 257d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-12
WO-01351274 257d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351275 257d
Critical Field Work Tech On Site MIDMARK Repair — 2026-02-12
WO-01351276 257d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351277 257d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351278 257d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351279 257d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351282 257d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351281 257d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-12
WO-01351284 257d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351285 257d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351289 257d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-12
WO-01351292 257d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351293 257d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351294 257d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351295 257d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351296 257d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351297 257d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351298 257d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical