Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 344d 400d 1,028d
3,712 0 0 0
Dispatch 2,762 267d 284d 627d
2,762 0 0 0
Billing 401 292d 313d 763d
401 0 0 0
Material Management 283 271d 292d 672d
283 0 0 0
Field Work 140 285d 315d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351299 257d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351302 257d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351304 257d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot — 2026-02-12
WO-01351305 257d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351306 257d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-12
WO-01351307 257d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351308 257d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351309 257d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351310 257d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351311 257d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-12
WO-01351312 257d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-02-12
WO-01351313 257d
Critical Coordinators Reschedule Vera Whole Health Virtual Tech - Field Repair Yes 2026-02-12
WO-01351315 257d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351316 257d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351317 257d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-12
WO-01351318 257d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2026-02-12
WO-01351323 257d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-12
WO-01351327 257d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351331 257d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351332 257d
Critical Coordinators Scheduled VCA Virtual Tech - Field Repair — 2026-02-12
WO-01351333 257d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-02-12
WO-01351338 257d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351342 257d
Critical Coordinators Scheduled TEXAS MEDICAL SCREENING Repair Yes 2026-02-12
WO-01351343 257d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351345 257d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351346 257d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-12
WO-01351349 257d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-12
WO-01351351 257d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351354 257d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351355 257d
Critical Coordinators Scheduled Oak Street Health Installation — 2026-02-12
WO-01351356 257d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Field Repair Yes 2026-02-12
WO-01351358 257d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-02-12
WO-01351359 257d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351361 257d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351362 257d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351363 257d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351365 257d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351366 257d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-12
WO-01351367 257d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351368 257d
Critical Coordinators Ready for Scheduling Brown Medicine Inspection — 2026-02-12
WO-01351369 257d
Critical Coordinators Assigned VillageMD Inspection — 2026-02-12
WO-01351370 257d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351371 257d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351372 257d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351373 257d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351374 257d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351375 257d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351376 257d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351377 257d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351378 257d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical