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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
241d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 264d 367d 961d
4,806 0 0 0
Holding 3,712 278d 335d 962d
3,712 0 0 0
Dispatch 2,762 201d 219d 562d
2,762 0 0 0
Billing 401 227d 248d 697d
401 0 0 0
Material Management 283 206d 227d 607d
283 0 0 0
Field Work 140 219d 250d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351299 191d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351302 191d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351304 191d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot — 2026-02-12
WO-01351305 191d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351306 191d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-12
WO-01351307 191d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351308 191d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351309 191d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351310 191d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351311 191d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-12
WO-01351312 191d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-02-12
WO-01351313 191d
Critical Coordinators Reschedule Vera Whole Health Virtual Tech - Field Repair Yes 2026-02-12
WO-01351315 191d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351316 191d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351317 191d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-12
WO-01351318 191d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2026-02-12
WO-01351323 191d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-12
WO-01351327 191d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351331 191d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351332 191d
Critical Coordinators Scheduled VCA Virtual Tech - Field Repair — 2026-02-12
WO-01351333 191d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-02-12
WO-01351338 191d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351342 191d
Critical Coordinators Scheduled TEXAS MEDICAL SCREENING Repair Yes 2026-02-12
WO-01351343 191d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351345 191d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351346 191d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-12
WO-01351349 191d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-12
WO-01351351 191d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351354 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351355 191d
Critical Coordinators Scheduled Oak Street Health Installation — 2026-02-12
WO-01351356 191d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Field Repair Yes 2026-02-12
WO-01351358 191d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-02-12
WO-01351359 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351361 191d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351362 191d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351363 191d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351365 191d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351366 191d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-12
WO-01351367 191d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351368 191d
Critical Coordinators Ready for Scheduling Brown Medicine Inspection — 2026-02-12
WO-01351369 191d
Critical Coordinators Assigned VillageMD Inspection — 2026-02-12
WO-01351370 191d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351371 191d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351372 191d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351373 191d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351374 191d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351375 191d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351376 191d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351377 191d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351378 191d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical