Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
241d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 264d 367d 961d
4,806 0 0 0
Holding 3,712 278d 335d 963d
3,712 0 0 0
Dispatch 2,762 201d 219d 562d
2,762 0 0 0
Billing 401 227d 248d 697d
401 0 0 0
Material Management 283 206d 227d 607d
283 0 0 0
Field Work 140 219d 250d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351379 191d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351381 191d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351382 191d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351383 191d
Critical Holding On Hold HonorHealth Network Inspection — 2026-02-12
WO-01351384 191d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351385 191d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351387 191d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Virtual Tech — 2026-02-12
WO-01351390 191d
Critical Billing Ready to Bill GCX Medical Upgrade — 2026-02-12
WO-01351395 191d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351397 191d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351398 191d
Critical Holding On Hold Care Vet Virtual Tech - Depot Yes 2026-02-12
WO-01351400 191d
Critical Coordinators Ready for Scheduling Aspire of WNY Inspection — 2026-02-12
WO-01351402 191d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-12
WO-01351403 191d
Critical Dispatch L2 Screening HIGI LLC Connectivity Yes 2026-02-12
WO-01351404 191d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351405 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351406 191d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-12
WO-01351408 191d
Critical Dispatch Entered PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351410 191d
Critical Coordinators Scheduled SUVETO HOC BALLARD Asset Tagging — 2026-02-12
WO-01351411 191d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-12
WO-01351412 191d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351413 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351415 191d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351417 191d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351421 191d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351423 191d
Critical Coordinators Ready for Scheduling SUVETO HOC BALLARD Asset Tagging — 2026-02-12
WO-01351427 191d
Critical Coordinators Assigned Suvida Healthcare Inspection — 2026-02-12
WO-01351428 191d
Critical Coordinators Assigned Suvida Healthcare Inspection — 2026-02-12
WO-01351429 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351432 191d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2026-02-12
WO-01351433 191d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351435 191d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351436 191d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-12
WO-01351437 191d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351438 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351439 191d
Critical Coordinators Scheduled Carelon Repair — 2026-02-12
WO-01351440 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351441 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351442 191d
Critical Field Work Tech On Site HIGI LLC Repair Yes 2026-02-12
WO-01351443 191d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-12
WO-01351444 191d
Critical Field Work Tech On Site HIGI LLC Repair Yes 2026-02-12
WO-01351445 191d
Critical Coordinators Reschedule Berks Plastic Surgery Depot - Rental Yes 2026-02-12
WO-01351446 191d
Critical Field Work Tech On Site HIGI LLC Repair Yes 2026-02-12
WO-01351450 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351451 191d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-12
WO-01351452 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351455 191d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-12
WO-01351502 191d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-13
WO-01351503 191d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-13
WO-01351505 191d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-13
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical