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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 344d 400d 1,028d
3,712 0 0 0
Dispatch 2,762 267d 284d 627d
2,762 0 0 0
Billing 401 292d 313d 763d
401 0 0 0
Material Management 283 271d 292d 672d
283 0 0 0
Field Work 140 285d 315d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351379 257d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351381 257d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351382 257d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351383 257d
Critical Holding On Hold HonorHealth Network Inspection — 2026-02-12
WO-01351384 257d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351385 257d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351387 257d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Virtual Tech — 2026-02-12
WO-01351390 257d
Critical Billing Ready to Bill GCX Medical Upgrade — 2026-02-12
WO-01351395 256d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351397 256d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351398 256d
Critical Holding On Hold Care Vet Virtual Tech - Depot Yes 2026-02-12
WO-01351400 256d
Critical Coordinators Ready for Scheduling Aspire of WNY Inspection — 2026-02-12
WO-01351402 256d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-12
WO-01351403 256d
Critical Dispatch L2 Screening HIGI LLC Connectivity Yes 2026-02-12
WO-01351404 256d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351405 256d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351406 256d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-12
WO-01351408 256d
Critical Dispatch Entered PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351410 256d
Critical Coordinators Scheduled SUVETO HOC BALLARD Asset Tagging — 2026-02-12
WO-01351411 256d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-12
WO-01351412 256d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351413 256d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351415 256d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351417 256d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351421 256d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351423 256d
Critical Coordinators Ready for Scheduling SUVETO HOC BALLARD Asset Tagging — 2026-02-12
WO-01351427 256d
Critical Coordinators Assigned Suvida Healthcare Inspection — 2026-02-12
WO-01351428 256d
Critical Coordinators Assigned Suvida Healthcare Inspection — 2026-02-12
WO-01351429 256d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351432 256d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2026-02-12
WO-01351433 256d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351435 256d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351436 256d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-12
WO-01351437 256d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351438 256d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351439 256d
Critical Coordinators Scheduled Carelon Repair — 2026-02-12
WO-01351440 256d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351441 256d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351442 256d
Critical Field Work Tech On Site HIGI LLC Repair Yes 2026-02-12
WO-01351443 256d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-12
WO-01351444 256d
Critical Field Work Tech On Site HIGI LLC Repair Yes 2026-02-12
WO-01351445 256d
Critical Coordinators Reschedule Berks Plastic Surgery Depot - Rental Yes 2026-02-12
WO-01351446 256d
Critical Field Work Tech On Site HIGI LLC Repair Yes 2026-02-12
WO-01351450 256d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351451 256d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-12
WO-01351452 256d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351455 256d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-12
WO-01351502 256d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-13
WO-01351503 256d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-13
WO-01351505 256d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-13
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical