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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
242d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 265d 368d 962d
4,806 0 0 0
Holding 3,712 279d 335d 963d
3,712 0 0 0
Dispatch 2,762 202d 219d 563d
2,762 0 0 0
Billing 401 227d 249d 698d
401 0 0 0
Material Management 283 207d 227d 607d
283 0 0 0
Field Work 140 220d 250d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351156 193d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351157 193d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351158 193d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351159 193d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351163 193d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351164 193d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair — 2026-02-11
WO-01351165 193d
Critical Coordinators Scheduled CareATC Misc. Inspection — 2026-02-11
WO-01351166 193d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351167 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351168 193d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351170 193d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351171 193d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351174 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351178 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351179 193d
Critical Coordinators Assigned HCA Urgent Care Virtual Tech - Field Repair — 2026-02-11
WO-01351184 193d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351187 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-11
WO-01351193 193d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351196 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351255 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351258 192d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351261 192d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-12
WO-01351263 192d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2026-02-12
WO-01351264 192d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair — 2026-02-12
WO-01351265 192d
Critical Coordinators Scheduled PRINCETON PLASMA PHYSICS LAB Repair Yes 2026-02-12
WO-01351266 192d
Critical Coordinators Scheduled BASKING RIDGE FIRE COMPANY NO. 1 Repair Yes 2026-02-12
WO-01351267 192d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351268 192d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-02-12
WO-01351269 192d
Critical Coordinators Reschedule Sono Bello Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351270 192d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) IOQ — 2026-02-12
WO-01351271 192d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-12
WO-01351272 192d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-12
WO-01351274 192d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351275 192d
Critical Field Work Tech On Site MIDMARK Repair — 2026-02-12
WO-01351276 192d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351277 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351278 192d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351279 192d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351282 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351281 192d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-12
WO-01351284 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351285 192d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351289 192d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-12
WO-01351292 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351293 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351294 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351295 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351296 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351297 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351298 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical