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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
242d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 265d 368d 962d
4,806 0 0 0
Holding 3,712 279d 335d 963d
3,712 0 0 0
Dispatch 2,762 202d 219d 563d
2,762 0 0 0
Billing 401 227d 249d 698d
401 0 0 0
Material Management 283 207d 227d 607d
283 0 0 0
Field Work 140 220d 250d 570d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351299 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351302 192d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351304 192d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot — 2026-02-12
WO-01351305 192d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351306 192d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-12
WO-01351307 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351308 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351309 192d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351310 192d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351311 192d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-12
WO-01351312 192d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-02-12
WO-01351313 192d
Critical Coordinators Reschedule Vera Whole Health Virtual Tech - Field Repair Yes 2026-02-12
WO-01351315 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351316 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351317 192d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-12
WO-01351318 192d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2026-02-12
WO-01351323 192d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-12
WO-01351327 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351331 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351332 192d
Critical Coordinators Scheduled VCA Virtual Tech - Field Repair — 2026-02-12
WO-01351333 192d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-02-12
WO-01351338 192d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351342 192d
Critical Coordinators Scheduled TEXAS MEDICAL SCREENING Repair Yes 2026-02-12
WO-01351343 192d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351345 192d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351346 192d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-12
WO-01351349 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-12
WO-01351351 192d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351354 192d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351355 192d
Critical Coordinators Scheduled Oak Street Health Installation — 2026-02-12
WO-01351356 192d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Field Repair Yes 2026-02-12
WO-01351358 192d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-02-12
WO-01351359 192d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351361 192d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351362 192d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351363 192d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351365 192d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351366 192d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-12
WO-01351367 192d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351368 192d
Critical Coordinators Ready for Scheduling Brown Medicine Inspection — 2026-02-12
WO-01351369 192d
Critical Coordinators Assigned VillageMD Inspection — 2026-02-12
WO-01351370 192d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351371 192d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351372 192d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351373 192d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351374 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351375 192d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351376 192d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351377 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351378 192d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical