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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
251d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 208d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 209d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 196d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 187d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 182d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 184d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01352265 100 182d 2d 182d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01352266 100 181d 1d 182d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01352268 100 182d 2d 182d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01352269 100 182d 2d 182d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01352273 100 182d 2d 182d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01352275 100 182d 2d 182d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01352277 100 181d 2d 182d Needs Action Coordinators Reschedule VillageMD Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01352279 100 181d 2d 182d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Inspection EMS PSM —
WO-01352281 100 180d 2d 182d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01352285 100 181d 2d 182d Needs Action Coordinators Ready for Scheduling Oak Street Health Inspection Healthcare Provider PSM —
WO-01352286 100 181d 2d 182d Needs Action Coordinators Ready for Scheduling US Digestive Health Disease Associates Inspection Healthcare Provider PSM —
WO-01352287 100 181d 2d 182d Needs Action Coordinators Ready for Scheduling Modern Animal Hospital Inspection Animal Health PSM —
WO-01352290 100 181d 2d 182d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352291 100 181d 2d 182d Needs Action Coordinators Ready for Scheduling Community Health Center CHC New Britain Inspection Healthcare Provider PSM —
WO-01352293 100 181d 2d 182d Needs Action Coordinators Ready for Scheduling Centurion of Georgia Inspection Healthcare Provider PSM —
WO-01352295 100 181d 2d 182d Needs Action Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01352298 100 181d 1d 182d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services P5 —
WO-01352299 100 181d 1d 182d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services P5 —
WO-01352300 100 180d 1d 182d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services P5 —
WO-01352302 100 180d 1d 182d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services P5 —
WO-01352303 100 181d 1d 182d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services P5 —
WO-01352305 100 182d 2d 182d Needs Action Coordinators Assigned LUTHERAN CARE Depot - Syracuse Healthcare Provider P5 —
WO-01352307 100 181d 1d 182d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services P5 —
WO-01352308 100 181d 2d 182d Needs Action Coordinators Ready for Scheduling Oak Street Health Inspection Healthcare Provider PSM —
WO-01352310 100 181d 1d 182d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services P5 —
WO-01352312 100 181d 1d 182d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services P5 —
WO-01352313 100 182d 2d 182d Needs Action Coordinators Assigned LUTHERAN CARE Depot - Syracuse Healthcare Provider P5 —
WO-01352314 100 181d 1d 182d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services P5 —
WO-01352315 100 181d 2d 182d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01352316 100 182d 2d 182d Needs Action Coordinators Assigned LUTHERAN CARE Depot - Syracuse Healthcare Provider P5 —
WO-01352318 100 182d 2d 182d Needs Action Coordinators Assigned LUTHERAN CARE Depot - Syracuse Healthcare Provider P5 —
WO-01352319 100 181d 2d 182d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01352320 100 181d 2d 182d Needs Action Coordinators Scheduled LUTHERAN CARE Delivery Healthcare Provider PSM —
WO-01352321 100 181d 2d 182d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01352323 100 180d 2d 182d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Yes
WO-01352325 100 181d 2d 182d Needs Action Coordinators Ready for Scheduling Aspire of WNY Inspection Healthcare Provider PSM —
WO-01352327 100 182d 2d 182d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01352328 100 180d — 182d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01352329 100 181d 1d 182d Needs Action Coordinators Ready for Scheduling DOWNEY FIRE DEPARTMENT Repair EMS P7 Yes
WO-01352330 100 181d 2d 182d Needs Action Coordinators Scheduled USA Vein Clinic Repair Healthcare Provider P3 Parts Wrong —
WO-01352332 100 182d 2d 182d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352333 100 180d 0d 182d Needs Action Coordinators Assigned MIDMARK Preventive Maintenance Healthcare Provider P4 Parts Shipping —
WO-01352334 100 182d 2d 182d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352335 100 182d 2d 182d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352336 100 182d 2d 182d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352338 100 182d 2d 182d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352339 100 181d 2d 182d Needs Action Coordinators Scheduled LORETTO Delivery Healthcare Provider PSM —
WO-01352340 100 180d 0d 182d Needs Action Coordinators Assigned MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01352341 100 181d 2d 182d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 —
WO-01352343 100 181d 2d 182d Needs Action Coordinators Assigned LORETTO Depot - Syracuse Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 349d
2 GE Healthcare FMI 2,737 2,737 199d
3 HIGI LLC 1,207 1,207 219d
4 GCX Medical 825 825 198d
5 CVS 515 515 245d
6 GE HEALTHCARE 489 489 217d
7 Oak Street Health 243 243 195d
8 MIDMARK 187 187 186d
9 AGILENT TECHNOLOGIES (ASP) 173 173 200d
10 AGILENT TECHNOLOGIES (VPD) 153 153 213d
11 TEXAS MEDICAL SCREENING 144 144 190d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 343d
13 Conviva Care Solutions (Humana) 99 99 193d
14 Modern Animal Hospital 63 63 192d
15 HCA Urgent Care 62 62 206d