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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
251d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 208d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 209d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 196d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 187d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 182d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 184d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01352344 100 181d 2d 181d Needs Action Coordinators Scheduled LORETTO Delivery Healthcare Provider PSM —
WO-01352345 100 181d 2d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352346 100 181d 2d 181d Needs Action Coordinators Assigned LORETTO Depot - Syracuse Healthcare Provider PSM —
WO-01352347 100 181d 2d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352348 100 181d 1d 181d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352350 100 181d 2d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01352352 100 181d 2d 181d Needs Action Coordinators Assigned TEXAS MEDICAL SCREENING Repair Kiosk P4 Tech Availability Yes
WO-01352353 100 181d 2d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01352354 100 181d 2d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352356 100 181d 2d 181d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352357 100 181d 1d 181d Needs Action Coordinators Scheduled PALATINE NURSING HOME Misc. Inspection Healthcare Provider P5 —
WO-01352363 100 180d 2d 181d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01352364 100 181d 2d 181d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01352365 100 181d 2d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352367 100 180d 0d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352370 100 181d 1d 181d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01352371 100 181d 1d 181d Needs Action Coordinators Assigned MIDMARK Preventive Maintenance Healthcare Provider P4 Parts Shipping —
WO-01352372 100 181d 2d 181d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01352373 100 180d 0d 181d Needs Action Coordinators Assigned Cascade Vet Clinics Virtual Tech - Field Repair Animal Health P3 —
WO-01352375 100 181d 1d 181d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01352376 100 181d 2d 181d Needs Action Coordinators Reschedule Oak Street Health SWAPOUT Healthcare Provider PC Yes
WO-01352377 100 181d 1d 181d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01352380 100 180d 2d 181d Needs Action Coordinators Reschedule Oak Street Health SWAPOUT Healthcare Provider PC Yes
WO-01352381 100 181d 2d 181d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01352382 100 181d 2d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352383 100 180d 2d 181d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01352384 100 180d 1d 181d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01352390 100 181d 1d 181d Needs Action Coordinators Scheduled Atrius Health Misc. Inspection Healthcare Provider P5 —
WO-01352391 100 181d 1d 181d Needs Action Coordinators Assigned The Cigna Group Inspection Healthcare Provider PSM —
WO-01352392 100 181d 1d 181d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Parts Shipping —
WO-01352394 100 181d 2d 181d Needs Action Coordinators Scheduled FERNO Installation EMS PC —
WO-01352396 100 181d 2d 181d Needs Action Coordinators Scheduled FERNO Installation EMS PC —
WO-01352397 100 181d 2d 181d Needs Action Coordinators Scheduled FERNO Installation EMS PC —
WO-01352405 100 180d 0d 181d Needs Action Coordinators Ready for Scheduling HIGI LLC Repair Kiosk P4 Yes
WO-01352407 100 180d 0d 181d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Yes
WO-01352408 100 180d 0d 181d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Yes
WO-01352409 100 180d 0d 181d Needs Action Coordinators Scheduled PRINCE EDWARD VOLUNTEER RESCUE SQUAD, INC. Repair EMS P7 —
WO-01352410 100 180d 0d 181d Needs Action Coordinators Assigned Crossover Health Management Services Virtual Tech - Field Repair Healthcare Provider P3 —
WO-01352411 100 180d 0d 181d Needs Action Coordinators Ready for Scheduling HIGI LLC Repair Kiosk P4 Yes
WO-01352414 100 181d 2d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352416 100 180d 0d 181d Needs Action Coordinators Assigned HIGI LLC Repair Kiosk P4 Yes
WO-01352417 100 181d 2d 181d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01352418 100 180d 1d 181d Needs Action Coordinators Scheduled HIGI LLC Repair/PM Kiosk P4 Yes
WO-01352419 100 181d 1d 181d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 —
WO-01352421 100 180d 0d 181d Needs Action Coordinators Reschedule Community Access Network CHC - Virginia Depot Healthcare Provider PSM Yes
WO-01352422 100 181d 1d 181d Needs Action Coordinators Ready for Scheduling Holland Supply Inc. Parts Sale EMS PSM Yes
WO-01352423 100 181d 1d 181d Needs Action Coordinators Scheduled HIGI LLC Repair/PM Kiosk P4 Yes
WO-01352424 100 180d 1d 181d Needs Action Coordinators Ready for Scheduling MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01352425 100 181d 1d 181d Needs Action Coordinators Ready for Scheduling HIGI LLC Repair/PM Kiosk P4 Yes
WO-01352426 100 181d 1d 181d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 349d
2 GE Healthcare FMI 2,737 2,737 199d
3 HIGI LLC 1,207 1,207 219d
4 GCX Medical 825 825 198d
5 CVS 515 515 245d
6 GE HEALTHCARE 489 489 217d
7 Oak Street Health 243 243 195d
8 MIDMARK 187 187 186d
9 AGILENT TECHNOLOGIES (ASP) 173 173 200d
10 AGILENT TECHNOLOGIES (VPD) 153 153 213d
11 TEXAS MEDICAL SCREENING 144 144 190d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 343d
13 Conviva Care Solutions (Humana) 99 99 193d
14 Modern Animal Hospital 63 63 192d
15 HCA Urgent Care 62 62 206d