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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 365d 959d
4,806 0 0 0
Holding 3,712 277d 333d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 561d
2,762 0 0 0
Billing 401 225d 246d 696d
401 0 0 0
Material Management 283 205d 225d 605d
283 0 0 0
Field Work 140 218d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01304879 338d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-09-17
WO-01304918 338d
Critical Field Work Incomplete METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304920 338d
Critical Field Work Incomplete METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304921 338d
Critical Coordinators Reschedule METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304848 338d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-17
WO-01304857 338d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-17
WO-01304624 339d
Critical Coordinators Reschedule Catoctin Veterinary Clinic Virtual Tech - Drop Shipment Yes 2025-09-16
WO-01304647 339d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-09-16
WO-01304507 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304509 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304511 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304526 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304530 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304531 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304542 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304545 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304572 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304576 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304579 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304580 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304583 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304585 339d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304433 340d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance — 2025-09-15
WO-01304442 340d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-09-15
WO-01304321 340d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2025-09-15
WO-01304345 340d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-15
WO-01304362 340d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-15
WO-01304267 340d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-15
WO-01304213 343d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-09-12
WO-01304247 343d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Inspection — 2025-09-12
WO-01304196 343d
Critical Coordinators Scheduled AUBURN MEMORIAL HOSPITAL Inspection — 2025-09-12
WO-01304200 343d
Critical Field Work Incomplete Orange County Health Department NC Depot Yes 2025-09-12
WO-01304088 343d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-12
WO-01304093 343d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-09-12
WO-01303870 344d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2025-09-11
WO-01303743 344d
Critical Coordinators Reschedule PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-11
WO-01303840 344d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-11
WO-01303651 345d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-09-10
WO-01303660 345d
Critical Field Work Incomplete NORTHERN UNION COUNTY FIRE & EMS Preventive Maintenance — 2025-09-10
WO-01303688 345d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-10
WO-01303619 345d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-09-10
WO-01303526 345d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-10
WO-01303578 345d
Critical Coordinators Reschedule GRAND VIEW HEALTH EMS Preventive Maintenance — 2025-09-10
WO-01303513 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-10
WO-01303399 346d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse — 2025-09-09
WO-01303401 346d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse — 2025-09-09
WO-01303361 346d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-09
WO-01303364 346d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-09
WO-01303285 346d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2025-09-09
WO-01303309 346d
Critical Field Work 05-Tech-Off-Site LOGAN COUNTY AMBULANCE AUTHORITY Preventive Maintenance — 2025-09-09
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical