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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 283d 626d
2,762 0 0 0
Billing 401 291d 312d 761d
401 0 0 0
Material Management 283 270d 291d 671d
283 0 0 0
Field Work 140 283d 314d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01304857 403d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-17
WO-01304879 403d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-09-17
WO-01304918 403d
Critical Field Work Incomplete METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304920 403d
Critical Field Work Incomplete METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304921 403d
Critical Coordinators Reschedule METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304848 404d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-17
WO-01304647 404d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-09-16
WO-01304624 404d
Critical Coordinators Reschedule Catoctin Veterinary Clinic Virtual Tech - Drop Shipment Yes 2025-09-16
WO-01304507 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304509 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304511 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304526 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304530 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304531 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304542 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304545 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304572 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304576 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304579 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304580 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304583 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304585 405d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304442 405d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-09-15
WO-01304433 405d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance — 2025-09-15
WO-01304321 405d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2025-09-15
WO-01304345 405d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-15
WO-01304362 405d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-15
WO-01304267 406d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-15
WO-01304213 408d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-09-12
WO-01304247 408d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Inspection — 2025-09-12
WO-01304196 408d
Critical Coordinators Scheduled AUBURN MEMORIAL HOSPITAL Inspection — 2025-09-12
WO-01304200 408d
Critical Field Work Incomplete Orange County Health Department NC Depot Yes 2025-09-12
WO-01304088 409d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-12
WO-01304093 409d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-09-12
WO-01303870 410d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2025-09-11
WO-01303743 410d
Critical Coordinators Reschedule PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-11
WO-01303840 410d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-11
WO-01303651 410d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-09-10
WO-01303660 410d
Critical Field Work Incomplete NORTHERN UNION COUNTY FIRE & EMS Preventive Maintenance — 2025-09-10
WO-01303688 410d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-10
WO-01303578 410d
Critical Coordinators Reschedule GRAND VIEW HEALTH EMS Preventive Maintenance — 2025-09-10
WO-01303619 410d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-09-10
WO-01303526 411d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-10
WO-01303513 411d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-10
WO-01303361 411d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-09
WO-01303364 411d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-09
WO-01303399 411d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse — 2025-09-09
WO-01303401 411d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse — 2025-09-09
WO-01303285 412d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2025-09-09
WO-01303309 412d
Critical Field Work 05-Tech-Off-Site LOGAN COUNTY AMBULANCE AUTHORITY Preventive Maintenance — 2025-09-09
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical