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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01340077 269d
Critical Billing Billing Review VILLASPRING Preventive Maintenance — 2026-01-27
WO-01340078 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340080 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340081 269d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340083 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340087 269d
Critical Coordinators Reschedule Oak Street Health Virtual Tech - Field Repair — 2026-01-27
WO-01340089 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340093 269d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340094 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340096 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340097 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340099 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340101 269d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-01-27
WO-01340102 269d
Critical Field Work Tech Off Site Mercy Medical Equipment Company Inspection — 2026-01-27
WO-01340103 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340104 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340105 269d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-27
WO-01340106 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340107 269d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-27
WO-01340109 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01339954 269d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-27
WO-01339956 269d
Critical Coordinators Scheduled VillageMD Inspection — 2026-01-27
WO-01339957 269d
Critical Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-01-27
WO-01339986 269d
Critical Holding On Hold Lamprey Healthcare Inspection — 2026-01-27
WO-01339988 269d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-27
WO-01339989 269d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-27
WO-01339990 269d
Critical Coordinators Ready for Scheduling CityLife Health Inspection — 2026-01-27
WO-01339991 269d
Critical Coordinators Assigned CityLife Health Inspection — 2026-01-27
WO-01339992 269d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-27
WO-01339993 269d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-27
WO-01339995 269d
Critical Field Work Incomplete SINAI HOSPITAL Repair — 2026-01-27
WO-01339999 269d
Critical Field Work Tech Off Site OSWEGO HEALTH Inspection — 2026-01-27
WO-01340011 269d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-27
WO-01340014 269d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340015 269d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01339893 270d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339895 270d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339896 270d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339901 270d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-26
WO-01339904 270d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-26
WO-01339905 270d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-26
WO-01339787 270d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339818 270d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-26
WO-01339819 270d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-26
WO-01339820 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339822 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339823 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339825 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339826 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339828 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical