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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 361d 955d
4,806 0 0 0
Holding 3,712 273d 329d 957d
3,712 0 0 0
Dispatch 2,762 196d 213d 556d
2,762 0 0 0
Billing 401 221d 242d 692d
401 0 0 0
Material Management 283 201d 221d 601d
283 0 0 0
Field Work 140 214d 244d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01340101 202d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-01-27
WO-01340102 202d
Critical Field Work Tech Off Site Mercy Medical Equipment Company Inspection — 2026-01-27
WO-01340103 202d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340104 202d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340105 202d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-27
WO-01340106 202d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340107 202d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-27
WO-01340109 202d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340111 202d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340112 202d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340113 202d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340114 202d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340115 202d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-01-27
WO-01340117 202d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340118 202d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01339954 202d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-27
WO-01339956 202d
Critical Coordinators Scheduled VillageMD Inspection — 2026-01-27
WO-01339957 202d
Critical Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-01-27
WO-01339986 202d
Critical Holding On Hold Lamprey Healthcare Inspection — 2026-01-27
WO-01339988 202d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-27
WO-01339989 202d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-27
WO-01339990 202d
Critical Coordinators Ready for Scheduling CityLife Health Inspection — 2026-01-27
WO-01339991 202d
Critical Coordinators Assigned CityLife Health Inspection — 2026-01-27
WO-01339992 202d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-27
WO-01339993 202d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-27
WO-01339995 202d
Critical Field Work Incomplete SINAI HOSPITAL Repair — 2026-01-27
WO-01339999 202d
Critical Field Work Tech Off Site OSWEGO HEALTH Inspection — 2026-01-27
WO-01340011 202d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-27
WO-01340014 202d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340015 202d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340017 202d
Critical Dispatch L2 Review GE Healthcare FMI Installation — 2026-01-27
WO-01340018 202d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340019 202d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340020 202d
Critical Coordinators Assigned CITY OF TAMARAC FIRE RESCUE Preventive Maintenance — 2026-01-27
WO-01340031 202d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01339825 203d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339826 203d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339828 203d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339829 203d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339830 203d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339838 203d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339840 203d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339847 203d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339848 203d
Critical Billing WO Correction Needed MIDMARK Repair Cust 2026-01-26
WO-01339850 203d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-01-26
WO-01339857 203d
Critical Coordinators Scheduled HIGI LLC Part Order Cust 2026-01-26
WO-01339858 203d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-01-26
WO-01339862 203d
Critical Material Management Awaiting Parts Community Health Center CHC New Britain Part Order Yes 2026-01-26
WO-01339863 203d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-26
WO-01339870 203d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical