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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339877 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339878 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339883 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339884 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339885 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339890 270d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339891 270d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339892 270d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339893 270d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339895 270d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339896 270d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339901 270d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-26
WO-01339904 270d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-26
WO-01339905 270d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-26
WO-01339747 270d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-01-26
WO-01339748 270d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-26
WO-01339749 270d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-26
WO-01339751 270d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339752 270d
Critical Billing Billing Review ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339753 270d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339754 270d
Critical Coordinators Scheduled Sono Bello Inspection — 2026-01-26
WO-01339755 270d
Critical Billing Ready to Bill ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339756 270d
Critical Coordinators Ready for Scheduling Crossover Health Management Services Inspection — 2026-01-26
WO-01339757 270d
Critical Billing Billing Review ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339759 270d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339760 270d
Critical Coordinators Scheduled Arches Medical Partners LLC Inspection — 2026-01-26
WO-01339761 270d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-01-26
WO-01339763 270d
Critical Coordinators Assigned Engage Health Inspection — 2026-01-26
WO-01339764 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339767 270d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-26
WO-01339770 270d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Inspection — 2026-01-26
WO-01339771 270d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-26
WO-01339773 270d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-26
WO-01339778 270d
Critical Coordinators Assigned Berks Community Health Center Inspection — 2026-01-26
WO-01339779 270d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339781 270d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339783 270d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339787 270d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339818 270d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-26
WO-01339819 270d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-26
WO-01339820 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339822 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339823 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339825 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339826 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339828 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339829 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339830 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339692 270d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-26
WO-01339702 270d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical