Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339705 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation — 2026-01-26
WO-01339711 270d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2026-01-26
WO-01339714 270d
Critical Coordinators Ready for Scheduling SYRACUSE ORTHOPEDIC SPECIALIST Inspection — 2026-01-26
WO-01339715 270d
Critical Coordinators Ready for Scheduling Preferred Vascular Group Inspection — 2026-01-26
WO-01339718 270d
Critical Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339719 270d
Critical Coordinators Scheduled Vitalant Inspection — 2026-01-26
WO-01339722 270d
Critical Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339723 270d
Critical Coordinators Assigned Sport Ortho Urgent Care Inspection — 2026-01-26
WO-01339726 270d
Critical Coordinators Ready for Scheduling Wellpath LLC Inspection — 2026-01-26
WO-01339727 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339728 270d
Critical Holding On Hold Community Health Center CHC New Britain Inspection — 2026-01-26
WO-01339729 270d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339730 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339731 270d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339733 270d
Critical Coordinators Scheduled ASSOCIATES FOR WOMENS MEDICINE Inspection — 2026-01-26
WO-01339736 270d
Critical Coordinators Ready for Scheduling Central Jersey Medical Center Inspection — 2026-01-26
WO-01339737 270d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339738 270d
Critical Coordinators Scheduled CareATC Inspection — 2026-01-26
WO-01339739 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339743 270d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339744 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-01-26
WO-01339745 270d
Critical Coordinators Reschedule Conviva Care Solutions (Humana) Depot - Rental Yes 2026-01-26
WO-01339682 270d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2026-01-26
WO-01339684 270d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339685 270d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-26
WO-01339687 270d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Cust 2026-01-26
WO-01339689 270d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-01-26
WO-01339690 270d
Critical Coordinators Ready for Scheduling BARRE TOWN EMS Parts Sale Yes 2026-01-26
WO-01339672 271d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339673 271d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339674 271d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339675 271d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339667 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-24
WO-01339622 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339624 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339644 273d
Critical Billing Ready to Bill Oak Street Health Misc. Inspection — 2026-01-23
WO-01339647 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339584 273d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339585 273d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339588 273d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339591 273d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339593 273d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339595 273d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339604 273d
Critical Coordinators Scheduled HIGI LLC Preventive Maintenance — 2026-01-23
WO-01339547 273d
Critical Field Work Incomplete Conviva Care Solutions (Humana) Virtual Tech - Depot Yes 2026-01-23
WO-01339549 273d
Critical Billing Billing Review VillageMD Virtual Tech - Drop Shipment Yes 2026-01-23
WO-01339558 273d
Critical Coordinators Scheduled MIDMARK Repair — 2026-01-23
WO-01339561 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339569 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-01-23
WO-01339484 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical