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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 361d 956d
4,806 0 0 0
Holding 3,712 273d 329d 957d
3,712 0 0 0
Dispatch 2,762 196d 213d 557d
2,762 0 0 0
Billing 401 221d 242d 692d
401 0 0 0
Material Management 283 201d 221d 601d
283 0 0 0
Field Work 140 214d 244d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339705 203d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation — 2026-01-26
WO-01339711 203d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2026-01-26
WO-01339714 203d
Critical Coordinators Ready for Scheduling SYRACUSE ORTHOPEDIC SPECIALIST Inspection — 2026-01-26
WO-01339715 203d
Critical Coordinators Ready for Scheduling Preferred Vascular Group Inspection — 2026-01-26
WO-01339718 203d
Critical Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339719 203d
Critical Coordinators Scheduled Vitalant Inspection — 2026-01-26
WO-01339722 203d
Critical Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339723 203d
Critical Coordinators Assigned Sport Ortho Urgent Care Inspection — 2026-01-26
WO-01339726 203d
Critical Coordinators Ready for Scheduling Wellpath LLC Inspection — 2026-01-26
WO-01339727 203d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339728 203d
Critical Holding On Hold Community Health Center CHC New Britain Inspection — 2026-01-26
WO-01339729 203d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339730 203d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339731 203d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339733 203d
Critical Coordinators Scheduled ASSOCIATES FOR WOMENS MEDICINE Inspection — 2026-01-26
WO-01339736 203d
Critical Coordinators Ready for Scheduling Central Jersey Medical Center Inspection — 2026-01-26
WO-01339737 203d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339738 203d
Critical Coordinators Scheduled CareATC Inspection — 2026-01-26
WO-01339739 203d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339743 203d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339744 203d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-01-26
WO-01339745 203d
Critical Coordinators Reschedule Conviva Care Solutions (Humana) Depot - Rental Yes 2026-01-26
WO-01339682 203d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2026-01-26
WO-01339684 203d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339685 203d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-26
WO-01339687 203d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Cust 2026-01-26
WO-01339689 203d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-01-26
WO-01339690 203d
Critical Coordinators Ready for Scheduling BARRE TOWN EMS Parts Sale Yes 2026-01-26
WO-01339672 204d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339673 204d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339674 204d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339675 204d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339667 205d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-24
WO-01339622 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339624 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339644 206d
Critical Billing Ready to Bill Oak Street Health Misc. Inspection — 2026-01-23
WO-01339647 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339584 206d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339585 206d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339588 206d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339591 206d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339593 206d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339595 206d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339604 206d
Critical Coordinators Scheduled HIGI LLC Preventive Maintenance — 2026-01-23
WO-01339547 206d
Critical Field Work Incomplete Conviva Care Solutions (Humana) Virtual Tech - Depot Yes 2026-01-23
WO-01339549 206d
Critical Billing Billing Review VillageMD Virtual Tech - Drop Shipment Yes 2026-01-23
WO-01339558 206d
Critical Coordinators Scheduled MIDMARK Repair — 2026-01-23
WO-01339561 206d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339569 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-01-23
WO-01339484 206d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical