Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 333d 961d
3,712 0 0 0
Dispatch 2,762 199d 217d 560d
2,762 0 0 0
Billing 401 225d 246d 695d
401 0 0 0
Material Management 283 204d 225d 605d
283 0 0 0
Field Work 140 217d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339871 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339872 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339873 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339875 206d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339876 206d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339877 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339878 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339883 206d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339884 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339885 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339890 206d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-26
WO-01339891 206d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-26
WO-01339892 206d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-26
WO-01339893 206d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-26
WO-01339895 206d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-26
WO-01339896 206d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-26
WO-01339901 206d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection 2026-01-26
WO-01339904 206d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection 2026-01-26
WO-01339905 206d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-26
WO-01339954 206d
Critical Coordinators Assigned HCA Urgent Care Inspection 2026-01-27
WO-01339956 206d
Critical Coordinators Scheduled VillageMD Inspection 2026-01-27
WO-01339957 206d
Critical Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection 2026-01-27
WO-01339986 206d
Critical Holding On Hold Lamprey Healthcare Inspection 2026-01-27
WO-01339988 206d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection 2026-01-27
WO-01339989 206d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection 2026-01-27
WO-01339990 206d
Critical Coordinators Ready for Scheduling CityLife Health Inspection 2026-01-27
WO-01339991 206d
Critical Coordinators Assigned CityLife Health Inspection 2026-01-27
WO-01339992 206d
Critical Coordinators Scheduled CenterWell (Humana) Inspection 2026-01-27
WO-01339993 206d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection 2026-01-27
WO-01339995 206d
Critical Field Work Incomplete SINAI HOSPITAL Repair 2026-01-27
WO-01339999 206d
Critical Field Work Tech Off Site OSWEGO HEALTH Inspection 2026-01-27
WO-01340011 206d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-01-27
WO-01340014 206d
Critical Billing Ready to Bill GE Healthcare FMI Installation 2026-01-27
WO-01340015 206d
Critical Billing Ready to Bill GE Healthcare FMI Installation 2026-01-27
WO-01340017 206d
Critical Dispatch L2 Review GE Healthcare FMI Installation 2026-01-27
WO-01340018 206d
Critical Billing Ready to Bill GE Healthcare FMI Installation 2026-01-27
WO-01340019 206d
Critical Billing Ready to Bill GE Healthcare FMI Installation 2026-01-27
WO-01340020 206d
Critical Coordinators Assigned CITY OF TAMARAC FIRE RESCUE Preventive Maintenance 2026-01-27
WO-01340031 205d
Critical Holding Ready for Release Accucold Preventive Maintenance 2026-01-27
WO-01340034 205d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance 2026-01-27
WO-01340036 205d
Critical Holding Ready for Release Accucold Preventive Maintenance 2026-01-27
WO-01340039 205d
Critical Billing Billing Review MIDMARK Delivery 2026-01-27
WO-01340040 205d
Critical Holding Ready for Release Accucold Preventive Maintenance 2026-01-27
WO-01340044 205d
Critical Holding Ready for Release Accucold Preventive Maintenance 2026-01-27
WO-01340047 205d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-27
WO-01340052 205d
Critical Holding Ready for Release Accucold Preventive Maintenance 2026-01-27
WO-01340058 205d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Virtual Tech 2026-01-27
WO-01340062 205d
Critical Holding Ready for Release Accucold Preventive Maintenance 2026-01-27
WO-01340063 205d
Critical Holding Ready for Release Accucold Preventive Maintenance 2026-01-27
WO-01340066 205d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-27
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical