Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 333d 960d
3,712 0 0 0
Dispatch 2,762 199d 217d 560d
2,762 0 0 0
Billing 401 225d 246d 695d
401 0 0 0
Material Management 283 204d 225d 605d
283 0 0 0
Field Work 140 217d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339526 209d
Critical Billing WO Correction Needed PROFESSIONAL AMBULANCE OF RHODE ISLAND Preventive Maintenance 2026-01-23
WO-01339527 209d
Critical Coordinators Reschedule Homeward Bound Veterinary Virtual Tech - Field Repair Yes 2026-01-23
WO-01339530 209d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339533 209d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection 2026-01-23
WO-01339535 209d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection 2026-01-23
WO-01339547 209d
Critical Field Work Incomplete Conviva Care Solutions (Humana) Virtual Tech - Depot Yes 2026-01-23
WO-01339549 209d
Critical Billing Billing Review VillageMD Virtual Tech - Drop Shipment Yes 2026-01-23
WO-01339558 209d
Critical Coordinators Scheduled MIDMARK Repair 2026-01-23
WO-01339561 209d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339569 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO 2026-01-23
WO-01339584 209d
Critical Field Work Incomplete HIGI LLC Repair/PM 2026-01-23
WO-01339585 209d
Critical Field Work Incomplete HIGI LLC Repair/PM 2026-01-23
WO-01339588 209d
Critical Field Work Incomplete HIGI LLC Repair/PM 2026-01-23
WO-01339591 209d
Critical Field Work Incomplete HIGI LLC Repair/PM 2026-01-23
WO-01339593 209d
Critical Field Work Incomplete HIGI LLC Repair/PM 2026-01-23
WO-01339595 209d
Critical Field Work Incomplete HIGI LLC Repair/PM 2026-01-23
WO-01339604 209d
Critical Coordinators Scheduled HIGI LLC Preventive Maintenance 2026-01-23
WO-01339622 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-23
WO-01339624 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-23
WO-01339644 209d
Critical Billing Ready to Bill Oak Street Health Misc. Inspection 2026-01-23
WO-01339647 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-23
WO-01339667 208d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-01-24
WO-01339672 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-25
WO-01339673 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-01-25
WO-01339674 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-25
WO-01339675 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-25
WO-01339682 207d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2026-01-26
WO-01339684 207d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339685 207d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-26
WO-01339687 207d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Cust 2026-01-26
WO-01339689 207d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-01-26
WO-01339690 207d
Critical Coordinators Ready for Scheduling BARRE TOWN EMS Parts Sale Yes 2026-01-26
WO-01339692 207d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-26
WO-01339702 207d
Critical Coordinators Scheduled CenterWell (Humana) Inspection 2026-01-26
WO-01339705 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation 2026-01-26
WO-01339711 206d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2026-01-26
WO-01339714 206d
Critical Coordinators Ready for Scheduling SYRACUSE ORTHOPEDIC SPECIALIST Inspection 2026-01-26
WO-01339715 206d
Critical Coordinators Ready for Scheduling Preferred Vascular Group Inspection 2026-01-26
WO-01339718 206d
Critical Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection 2026-01-26
WO-01339719 206d
Critical Coordinators Scheduled Vitalant Inspection 2026-01-26
WO-01339722 206d
Critical Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection 2026-01-26
WO-01339723 206d
Critical Coordinators Assigned Sport Ortho Urgent Care Inspection 2026-01-26
WO-01339726 206d
Critical Coordinators Ready for Scheduling Wellpath LLC Inspection 2026-01-26
WO-01339727 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339728 206d
Critical Holding On Hold Community Health Center CHC New Britain Inspection 2026-01-26
WO-01339729 206d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance 2026-01-26
WO-01339730 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339731 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-26
WO-01339733 206d
Critical Coordinators Scheduled ASSOCIATES FOR WOMENS MEDICINE Inspection 2026-01-26
WO-01339736 206d
Critical Coordinators Ready for Scheduling Central Jersey Medical Center Inspection 2026-01-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical