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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 333d 960d
3,712 0 0 0
Dispatch 2,762 199d 217d 560d
2,762 0 0 0
Billing 401 225d 246d 695d
401 0 0 0
Material Management 283 204d 225d 605d
283 0 0 0
Field Work 140 217d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339737 206d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339738 206d
Critical Coordinators Scheduled CareATC Inspection — 2026-01-26
WO-01339739 206d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339743 206d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339744 206d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-01-26
WO-01339745 206d
Critical Coordinators Reschedule Conviva Care Solutions (Humana) Depot - Rental Yes 2026-01-26
WO-01339747 206d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-01-26
WO-01339748 206d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-26
WO-01339749 206d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-26
WO-01339751 206d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339752 206d
Critical Billing Billing Review ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339753 206d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339754 206d
Critical Coordinators Scheduled Sono Bello Inspection — 2026-01-26
WO-01339755 206d
Critical Billing Ready to Bill ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339756 206d
Critical Coordinators Ready for Scheduling Crossover Health Management Services Inspection — 2026-01-26
WO-01339757 206d
Critical Billing Billing Review ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339759 206d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339760 206d
Critical Coordinators Scheduled Arches Medical Partners LLC Inspection — 2026-01-26
WO-01339761 206d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-01-26
WO-01339763 206d
Critical Coordinators Assigned Engage Health Inspection — 2026-01-26
WO-01339764 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339767 206d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-26
WO-01339770 206d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Inspection — 2026-01-26
WO-01339771 206d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-26
WO-01339773 206d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-26
WO-01339778 206d
Critical Coordinators Assigned Berks Community Health Center Inspection — 2026-01-26
WO-01339779 206d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339781 206d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339783 206d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339787 206d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339818 206d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-26
WO-01339819 206d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-26
WO-01339820 206d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339822 206d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339823 206d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339825 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339826 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339828 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339829 206d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339830 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339838 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339840 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339847 206d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339848 206d
Critical Billing WO Correction Needed MIDMARK Repair Cust 2026-01-26
WO-01339850 206d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-01-26
WO-01339857 206d
Critical Coordinators Scheduled HIGI LLC Part Order Cust 2026-01-26
WO-01339858 206d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-01-26
WO-01339862 206d
Critical Material Management Awaiting Parts Community Health Center CHC New Britain Part Order Yes 2026-01-26
WO-01339863 206d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-26
WO-01339870 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical