Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 258d 361d 955d
4,806 0 0 0
Holding 3,712 273d 329d 957d
3,712 0 0 0
Dispatch 2,762 196d 213d 556d
2,762 0 0 0
Billing 401 221d 242d 692d
401 0 0 0
Material Management 283 200d 221d 601d
283 0 0 0
Field Work 140 213d 244d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01309612 306d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309613 306d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309614 306d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309615 306d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309616 306d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309617 306d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309618 306d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309619 306d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309620 306d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309621 306d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309622 306d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-10-15
WO-01309898 305d
Critical Billing WO Correction Needed Cove Rural Fire Protection District Parts Sale Yes 2025-10-16
WO-01309910 305d
Critical Billing Billing Review TEXAS STAR AMBULANCE Preventive Maintenance 2025-10-16
WO-01309935 305d
Critical Dispatch Logistics HIGI LLC Removal 2025-10-16
WO-01309966 304d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-10-16
WO-01310052 304d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-10-16
WO-01310065 304d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-10-16
WO-01310069 304d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-10-17
WO-01310070 304d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-10-17
WO-01310074 304d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-10-17
WO-01310075 304d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-10-17
WO-01310124 304d
Critical Billing Billing Review HIGI LLC Installation Yes 2025-10-17
WO-01310128 304d
Critical Material Management Awaiting Parts ADVANCED MOBILITY SOLUTIONS INC Preventive Maintenance 2025-10-17
WO-01310135 304d
Critical Holding On Hold Genesis Community Health Inspection 2025-10-17
WO-01310165 304d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-10-17
WO-01310166 304d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-10-17
WO-01310167 304d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-10-17
WO-01310170 304d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-10-17
WO-01310174 304d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-10-17
WO-01310182 303d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-10-17
WO-01310184 303d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-10-17
WO-01310185 303d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-10-17
WO-01310240 301d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-20
WO-01310275 301d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-10-20
WO-01310310 301d
Critical Coordinators Scheduled Weston Pediatrics Inspection 2025-10-20
WO-01310361 300d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-10-20
WO-01310416 300d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-10-20
WO-01310448 300d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-21
WO-01310452 300d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-10-21
WO-01310455 300d
Critical Field Work Tech On Site BURTON MEDICAL Repair Cust 2025-10-21
WO-01310458 300d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2025-10-21
WO-01310466 300d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-21
WO-01310478 300d
Critical Material Management Awaiting Parts YesCare Parts Sale Yes 2025-10-21
WO-01310496 300d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-10-21
WO-01310517 300d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-10-21
WO-01310518 300d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-10-21
WO-01310535 300d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2025-10-21
WO-01310612 299d
Critical Coordinators Scheduled MED-CARE TRANSPORTATION (MD) Preventive Maintenance 2025-10-21
WO-01310636 299d
Critical Coordinators Assigned GE Healthcare FMI FCO 2025-10-21
WO-01310641 299d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-10-21
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical