Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01309612 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309613 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309614 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309615 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309616 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309617 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309618 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309619 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309620 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309621 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309622 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309898 372d
Critical Billing WO Correction Needed Cove Rural Fire Protection District Parts Sale Yes 2025-10-16
WO-01309910 372d
Critical Billing Billing Review TEXAS STAR AMBULANCE Preventive Maintenance — 2025-10-16
WO-01309935 372d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-16
WO-01309966 372d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-10-16
WO-01310052 372d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-16
WO-01310065 372d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-16
WO-01310069 372d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310070 372d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310074 372d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310075 372d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310124 371d
Critical Billing Billing Review HIGI LLC Installation Yes 2025-10-17
WO-01310128 371d
Critical Material Management Awaiting Parts ADVANCED MOBILITY SOLUTIONS INC Preventive Maintenance — 2025-10-17
WO-01310135 371d
Critical Holding On Hold Genesis Community Health Inspection — 2025-10-17
WO-01310165 371d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310166 371d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310167 371d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310170 371d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310174 371d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-17
WO-01310182 371d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310184 371d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310185 371d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-17
WO-01310240 368d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-20
WO-01310275 368d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-20
WO-01310310 368d
Critical Coordinators Scheduled Weston Pediatrics Inspection — 2025-10-20
WO-01310361 368d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-20
WO-01310416 368d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-20
WO-01310448 367d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-21
WO-01310452 367d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-21
WO-01310455 367d
Critical Field Work Tech On Site BURTON MEDICAL Repair Cust 2025-10-21
WO-01310458 367d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-21
WO-01310466 367d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-21
WO-01310478 367d
Critical Material Management Awaiting Parts YesCare Parts Sale Yes 2025-10-21
WO-01310496 367d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-10-21
WO-01310517 367d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-10-21
WO-01310518 367d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-10-21
WO-01310535 367d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2025-10-21
WO-01310612 367d
Critical Coordinators Scheduled MED-CARE TRANSPORTATION (MD) Preventive Maintenance — 2025-10-21
WO-01310636 367d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-10-21
WO-01310641 367d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-21
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical