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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 258d 361d 955d
4,806 0 0 0
Holding 3,712 273d 329d 957d
3,712 0 0 0
Dispatch 2,762 196d 213d 556d
2,762 0 0 0
Billing 401 221d 242d 692d
401 0 0 0
Material Management 283 200d 221d 601d
283 0 0 0
Field Work 140 213d 244d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01310642 299d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-10-21
WO-01310677 299d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-22
WO-01310678 299d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-22
WO-01310769 299d
Critical Holding On Hold EXPRESS MEDICAL TRANSPORTATION INC Repair Yes 2025-10-22
WO-01310834 298d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-22
WO-01310960 298d
Critical Coordinators Scheduled RELIANCE MEDICAL TRANSPORT Repair Yes 2025-10-23
WO-01311096 297d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-23
WO-01311180 297d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311222 297d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2025-10-24
WO-01311227 297d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311229 297d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311238 297d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311265 296d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311305 296d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311308 296d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311309 296d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-10-24
WO-01311310 296d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311314 296d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2025-10-24
WO-01311324 296d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-10-24
WO-01311325 296d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311327 296d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311328 296d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311329 296d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-24
WO-01311331 296d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311334 296d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2025-10-24
WO-01311417 294d
Critical Coordinators Reschedule PLANNED PARENTHOOD OF GREATER NEW YORK Repair Yes 2025-10-27
WO-01311440 294d
Critical Coordinators Scheduled ELIZABETH CHURCH MANOR Repair Yes 2025-10-27
WO-01311449 294d
Critical Material Management Awaiting Parts PRESBYTERIAN HOME Depot - Syracuse Yes 2025-10-27
WO-01311477 294d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-10-27
WO-01311481 294d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-10-27
WO-01311503 294d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-27
WO-01311508 294d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-27
WO-01311510 294d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-27
WO-01311573 293d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-27
WO-01311580 293d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-27
WO-01311599 293d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311601 293d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair Yes 2025-10-28
WO-01311611 293d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2025-10-28
WO-01311628 293d
Critical Holding On Hold EDGEWATER VOLUNTEER FIRST AID SQUAD Repair Yes 2025-10-28
WO-01311636 293d
Critical Holding On Hold HCA Urgent Care Depot Yes 2025-10-28
WO-01311638 293d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-28
WO-01311640 293d
Critical Coordinators Assigned GE HEALTHCARE Acct. Management — 2025-10-28
WO-01311697 293d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311713 292d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-28
WO-01311894 291d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311895 291d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311896 291d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-10-29
WO-01311919 291d
Critical Coordinators Reschedule PHMC - Public Health Management Corporation Depot Yes 2025-10-29
WO-01311937 291d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-10-29
WO-01312019 291d
Critical Material Management Awaiting Parts Crossover Health Management Services Virtual Tech - Field Repair Yes 2025-10-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical