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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 361d 955d
4,806 0 0 0
Holding 3,712 273d 329d 957d
3,712 0 0 0
Dispatch 2,762 196d 213d 556d
2,762 0 0 0
Billing 401 221d 242d 692d
401 0 0 0
Material Management 283 201d 221d 601d
283 0 0 0
Field Work 140 214d 244d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01312024 291d
Critical Holding On Hold CONTINUING HEALTHCARE SOLUTIONS Preventive Maintenance — 2025-10-30
WO-01312035 291d
Critical Coordinators Reschedule Modern Animal Hospital Virtual Tech - Field Repair Yes 2025-10-30
WO-01312043 291d
Critical Field Work 05-Tech-Off-Site ROSARY HILL HOME Preventive Maintenance — 2025-10-30
WO-01312102 291d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-30
WO-01312103 291d
Critical Coordinators Reschedule AUBURN SENIOR SERVICES Depot - Syracuse Yes 2025-10-30
WO-01312150 291d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-30
WO-01312196 290d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2025-10-30
WO-01312211 290d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-30
WO-01312235 290d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-31
WO-01312259 290d
Critical Coordinators Assigned Sono Bello SWAPOUT — 2025-10-31
WO-01312286 290d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2025-10-31
WO-01312306 290d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse — 2025-10-31
WO-01312368 289d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM Cust 2025-10-31
WO-01312375 289d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-31
WO-01312377 289d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-10-31
WO-01312421 289d
Critical Holding On Hold FERNO Upgrade — 2025-11-01
WO-01312430 287d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-03
WO-01312457 287d
Critical Coordinators Ready for Scheduling Milford Regional Physician Group Inspection — 2025-11-03
WO-01312479 287d
Critical Coordinators Assigned NaphCare Inspection — 2025-11-03
WO-01312482 287d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-11-03
WO-01312512 287d
Critical Holding On Hold Vera Whole Health Inspection — 2025-11-03
WO-01312557 287d
Critical Coordinators Assigned Centurion of Florida Inspection — 2025-11-03
WO-01312648 287d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-03
WO-01312653 287d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2025-11-03
WO-01312656 287d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-03
WO-01312593 287d
Critical Material Management Awaiting Parts PHMC - Public Health Management Corporation Depot Yes 2025-11-03
WO-01312680 286d
Critical Coordinators Scheduled HIGI LLC Repair — 2025-11-03
WO-01312703 286d
Critical Field Work Tech On Site PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-03
WO-01312724 286d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-03
WO-01312887 286d
Critical Coordinators Reschedule MIDMARK Installation — 2025-11-04
WO-01312910 286d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-11-04
WO-01312928 286d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-04
WO-01312930 286d
Critical Coordinators Assigned Conviva Care Solutions (Humana) Part Order — 2025-11-04
WO-01312946 286d
Critical Coordinators Scheduled MIDMARK Delivery — 2025-11-04
WO-01312960 286d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-11-04
WO-01312962 286d
Critical Holding On Hold CenterWell (Humana) Inspection — 2025-11-04
WO-01312969 286d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-11-04
WO-01312981 286d
Critical Billing Billing Review GRAHAM FIELD MEDICAL Repair — 2025-11-04
WO-01312982 286d
Critical Material Management Awaiting Parts COLLEGE OF DUPAGE Repair — 2025-11-04
WO-01312986 286d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-11-04
WO-01312989 286d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-11-04
WO-01313022 286d
Critical Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — 2025-11-04
WO-01313024 286d
Critical Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — 2025-11-04
WO-01313040 285d
Critical Dispatch L2 Screening Oak Street Health Virtual Tech - Drop Shipment — 2025-11-04
WO-01313059 285d
Critical Material Management Awaiting Parts HIGI LLC Repair/PM — 2025-11-04
WO-01313061 285d
Critical Material Management Awaiting Parts HIGI LLC Repair — 2025-11-04
WO-01313065 285d
Critical Material Management Awaiting Parts - Customer ShurMed EMS Repair — 2025-11-04
WO-01313074 285d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313076 285d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313081 285d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-04
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical