Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 364d 958d
4,806 0 0 0
Holding 3,712 276d 332d 960d
3,712 0 0 0
Dispatch 2,762 199d 216d 560d
2,762 0 0 0
Billing 401 224d 245d 695d
401 0 0 0
Material Management 283 204d 224d 604d
283 0 0 0
Field Work 140 217d 247d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01327797 240d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection 2025-12-23
WO-01327799 240d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-12-23
WO-01327800 240d
Critical Coordinators Assigned Lion Health System Inspection 2025-12-23
WO-01327807 240d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection 2025-12-23
WO-01327808 240d
Critical Dispatch L2 Screening GE Healthcare FMI Installation 2025-12-23
WO-01327809 240d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-12-23
WO-01327810 240d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-12-23
WO-01327811 240d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection 2025-12-23
WO-01327813 240d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection 2025-12-23
WO-01327814 240d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-12-23
WO-01327815 240d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-12-23
WO-01327832 240d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-12-23
WO-01327834 240d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-12-23
WO-01327835 240d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair 2025-12-23
WO-01327839 240d
Critical Billing Ready to Bill GE Healthcare FMI Installation 2025-12-23
WO-01327841 240d
Critical Dispatch L2 Screening GE Healthcare FMI Installation 2025-12-23
WO-01327843 240d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-12-23
WO-01327844 240d
Critical Dispatch L2 Screening GE Healthcare FMI Installation 2025-12-23
WO-01327851 240d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-12-23
WO-01327858 240d
Critical Dispatch L2 Screening GE Healthcare FMI Installation 2025-12-23
WO-01327863 240d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-12-23
WO-01327870 240d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-12-23
WO-01327877 240d
Critical Holding On Hold PHILIPS HEALTHCARE FCO 2025-12-23
WO-01327892 240d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2025-12-23
WO-01327897 240d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-23
WO-01327898 240d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-23
WO-01327899 240d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-23
WO-01327900 240d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-23
WO-01327901 240d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-23
WO-01327902 240d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-23
WO-01327979 239d
Critical Dispatch L2 Screening MIDMARK Installation 2025-12-24
WO-01327980 239d
Critical Coordinators Scheduled MIDMARK Installation 2025-12-24
WO-01327981 239d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2025-12-24
WO-01328002 239d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-12-24
WO-01328010 239d
Critical Coordinators Scheduled DIXON AMBULANCE DISTRICT Evaluation 2025-12-24
WO-01328011 239d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO 2025-12-24
WO-01328013 239d
Critical Coordinators Scheduled DIXON AMBULANCE DISTRICT Preventive Maintenance Yes 2025-12-24
WO-01328017 239d
Critical Billing WO Correction Needed HIGI LLC Installation Yes 2025-12-24
WO-01328020 239d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Services 2025-12-24
WO-01328023 239d
Critical Coordinators Scheduled Brown Medicine Inspection 2025-12-24
WO-01328024 239d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-12-24
WO-01328026 239d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-12-24
WO-01328027 239d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-12-24
WO-01328029 239d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection 2025-12-24
WO-01328033 239d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2025-12-24
WO-01328036 239d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-12-24
WO-01328040 239d
Critical Coordinators Scheduled FMBCNC, LLC Inspection 2025-12-24
WO-01328042 239d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair 2025-12-24
WO-01328045 239d
Critical Coordinators Ready for Scheduling PARTS SOURCE Parts Sale Yes 2025-12-24
WO-01328054 239d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO 2025-12-24
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical