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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 332d 960d
3,712 0 0 0
Dispatch 2,762 199d 216d 560d
2,762 0 0 0
Billing 401 224d 245d 695d
401 0 0 0
Material Management 283 204d 224d 604d
283 0 0 0
Field Work 140 217d 247d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01328066 239d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2025-12-24
WO-01328068 239d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-24
WO-01328069 239d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328070 239d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-12-24
WO-01328073 239d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328074 239d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328075 239d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328076 239d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328078 239d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328079 239d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328080 239d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328081 239d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328082 239d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328083 239d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328084 239d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328085 239d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328090 239d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328096 237d
Critical Coordinators Scheduled Atrius Health Calibration — 2025-12-26
WO-01328102 237d
Critical Coordinators Scheduled Atrius Health Calibration — 2025-12-26
WO-01328123 237d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-26
WO-01328124 237d
Critical Holding On Hold Dr. Iwona Paolucci M.D. Inspection — 2025-12-26
WO-01328125 237d
Critical Coordinators Scheduled University of North Florida Inspection — 2025-12-26
WO-01328128 237d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-12-26
WO-01328136 237d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2025-12-26
WO-01328157 237d
Critical Coordinators Assigned PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-26
WO-01328159 237d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-26
WO-01328160 237d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-26
WO-01328161 237d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-26
WO-01328174 234d
Critical Coordinators Scheduled Crossover Health Management Services Inspection — 2025-12-29
WO-01328184 234d
Critical Coordinators Scheduled LOUISVILLE METRO EMS Preventive Maintenance — 2025-12-29
WO-01328193 234d
Critical Coordinators Scheduled The Cigna Group Inspection — 2025-12-29
WO-01328195 234d
Critical Coordinators Assigned MOREHEAD CITY FIRE & EMS DEPARTMENT Preventive Maintenance — 2025-12-29
WO-01328196 234d
Critical Field Work Tech On Site HCA Urgent Care Inspection — 2025-12-29
WO-01328200 234d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-29
WO-01328201 234d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-29
WO-01328202 234d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-29
WO-01328203 234d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-29
WO-01328204 234d
Critical Coordinators Scheduled ADAIR COUNTY EMS Preventive Maintenance — 2025-12-29
WO-01328206 234d
Critical Coordinators Assigned Sterling Medical Inspection — 2025-12-29
WO-01328207 234d
Critical Holding On Hold Salem EMS Preventive Maintenance — 2025-12-29
WO-01328214 234d
Critical Coordinators Assigned AMBICAB MEDICAL TRANSPORTATION Preventive Maintenance — 2025-12-29
WO-01328215 234d
Critical Coordinators Scheduled CLINTONVILLE AREA AMBULANCE SERVICE Preventive Maintenance — 2025-12-29
WO-01328225 234d
Critical Holding On Hold CORAM FIRE DISTRICT Preventive Maintenance — 2025-12-29
WO-01328228 234d
Critical Coordinators Assigned BURBANK FIRE DEPARTMENT Preventive Maintenance — 2025-12-29
WO-01328231 234d
Critical Coordinators Assigned METZ MEDICAL TRANSPORT Preventive Maintenance — 2025-12-29
WO-01328239 234d
Critical Coordinators Assigned HEALTHFLEET AMBULANCE Preventive Maintenance — 2025-12-29
WO-01328242 234d
Critical Coordinators Reschedule STEELVILLE AMBULANCE DISTRICT Preventive Maintenance — 2025-12-29
WO-01328244 234d
Critical Coordinators Assigned HEALTHFLEET AMBULANCE Preventive Maintenance — 2025-12-29
WO-01328246 234d
Critical Coordinators Scheduled FALLING SPRING VOLUNTEER RESCUE SQUAD Preventive Maintenance — 2025-12-29
WO-01328251 234d
Critical Coordinators Scheduled The Cigna Group Inspection — 2025-12-29
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical