Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 332d 960d
3,712 0 0 0
Dispatch 2,762 199d 216d 560d
2,762 0 0 0
Billing 401 224d 246d 695d
401 0 0 0
Material Management 283 204d 224d 604d
283 0 0 0
Field Work 140 217d 247d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01328760 230d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse 2026-01-02
WO-01328762 230d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse 2026-01-02
WO-01328763 230d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse 2026-01-02
WO-01328764 230d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse 2026-01-02
WO-01328765 230d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse 2026-01-02
WO-01328767 230d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse 2026-01-02
WO-01328869 230d
Critical Billing Billing Review GE HEALTHCARE Repair 2026-01-02
WO-01328873 230d
Critical Billing Billing Review GE HEALTHCARE Repair 2026-01-02
WO-01328876 230d
Critical Billing Billing Review GE HEALTHCARE Repair 2026-01-02
WO-01328879 230d
Critical Billing Billing Review GE HEALTHCARE Repair 2026-01-02
WO-01328911 230d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-02
WO-01328919 230d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-02
WO-01328936 230d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-02
WO-01328937 230d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ 2026-01-02
WO-01328938 230d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-02
WO-01328940 230d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-02
WO-01328943 230d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-02
WO-01328944 230d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-02
WO-01328963 230d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-03
WO-01329252 227d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-05
WO-01329255 227d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-05
WO-01329261 227d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-05
WO-01329262 227d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ 2026-01-05
WO-01329263 227d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-05
WO-01329264 227d
Critical Coordinators Assigned HCA Urgent Care Inspection 2026-01-05
WO-01329268 227d
Critical Coordinators Scheduled COMMUNITY MEMORIAL HOSPITAL Repair 2026-01-05
WO-01329269 227d
Critical Coordinators Scheduled COMMUNITY MEMORIAL HOSPITAL Repair 2026-01-05
WO-01329270 227d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance 2026-01-05
WO-01329272 227d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance 2026-01-05
WO-01329273 227d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-05
WO-01329280 227d
Critical Coordinators Scheduled Oak Street Health Inspection 2026-01-05
WO-01329282 227d
Critical Coordinators Scheduled The Cigna Group Inspection 2026-01-05
WO-01329283 227d
Critical Coordinators Assigned Oak Street Health Inspection 2026-01-05
WO-01329285 227d
Critical Coordinators Ready for Scheduling NaphCare Inspection 2026-01-05
WO-01329287 227d
Critical Coordinators Assigned Sono Bello Inspection 2026-01-05
WO-01329290 227d
Critical Coordinators Ready for Scheduling NaphCare Inspection 2026-01-05
WO-01329293 227d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection 2026-01-05
WO-01329295 227d
Critical Coordinators Ready for Scheduling NaphCare Inspection 2026-01-05
WO-01329296 227d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM 2026-01-05
WO-01329297 227d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-05
WO-01329298 227d
Critical Coordinators Scheduled Oak Street Health Inspection 2026-01-05
WO-01329306 227d
Critical Coordinators Scheduled Sono Bello Inspection 2026-01-05
WO-01329307 227d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Inspection 2026-01-05
WO-01329308 227d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-01-05
WO-01329309 227d
Critical Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection 2026-01-05
WO-01329311 227d
Critical Coordinators Assigned Sono Bello Inspection 2026-01-05
WO-01329312 227d
Critical Coordinators Assigned Infusion for Health Inspection 2026-01-05
WO-01329313 227d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-05
WO-01329321 227d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul 2026-01-05
WO-01329323 227d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-01-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical