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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 332d 960d
3,712 0 0 0
Dispatch 2,762 199d 216d 560d
2,762 0 0 0
Billing 401 224d 246d 695d
401 0 0 0
Material Management 283 204d 224d 604d
283 0 0 0
Field Work 140 217d 247d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01328563 232d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2025-12-31
WO-01328565 232d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2025-12-31
WO-01328566 232d
Critical Holding On Hold Carelon Depot Yes 2025-12-31
WO-01328567 232d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2025-12-31
WO-01328568 232d
Critical Billing Billing Review Wellpath LLC Depot Yes 2025-12-31
WO-01328570 232d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2025-12-31
WO-01328572 232d
Critical Coordinators Scheduled JFS Northpoint Health Center Inspection — 2025-12-31
WO-01328574 232d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2025-12-31
WO-01328584 232d
Critical Coordinators Scheduled PRIMARY CARE OF WNY Inspection — 2025-12-31
WO-01328590 232d
Critical Coordinators Reschedule OSWEGO HEALTH Inspection — 2025-12-31
WO-01328595 232d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-31
WO-01328609 232d
Critical Coordinators Scheduled MIDMARK Repair Cust 2025-12-31
WO-01328632 232d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-12-31
WO-01328636 232d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-31
WO-01328637 232d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-31
WO-01328638 232d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-31
WO-01328645 232d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-31
WO-01328646 232d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-31
WO-01328647 232d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-31
WO-01328683 230d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2026-01-02
WO-01328687 230d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-01-02
WO-01328689 230d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-02
WO-01328698 230d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-02
WO-01328700 230d
Critical Coordinators Assigned Walgreens Inspection — 2026-01-02
WO-01328701 230d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-02
WO-01328704 230d
Critical Coordinators Ready for Scheduling HCA Urgent Care Inspection — 2026-01-02
WO-01328708 230d
Critical Field Work Incomplete PHILIPS HEALTHCARE Repair — 2026-01-02
WO-01328710 230d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-02
WO-01328712 230d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-02
WO-01328713 230d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-02
WO-01328716 230d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-02
WO-01328718 230d
Critical Material Management Awaiting Parts - Customer VillageMD Virtual Tech — 2026-01-02
WO-01328720 230d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328721 230d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328722 230d
Critical Material Management Awaiting Parts United Vein and Vascular Centers Virtual Tech - Field Repair Yes 2026-01-02
WO-01328724 230d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328725 230d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328729 230d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328733 230d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328735 230d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328737 230d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328739 230d
Critical Holding On Hold GE Healthcare FMI Installation — 2026-01-02
WO-01328743 230d
Critical Coordinators Assigned DPW Wernersville Inspection — 2026-01-02
WO-01328748 230d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-02
WO-01328752 230d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-02
WO-01328753 230d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-02
WO-01328756 230d
Critical Billing Ready to Bill AUBURN SENIOR SERVICES Delivery — 2026-01-02
WO-01328757 230d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328758 230d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328759 230d
Critical Billing WO Correction Needed MIDMARK Repair — 2026-01-02
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical