Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01233493 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233495 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233507 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233508 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233497 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233498 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233499 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233513 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233514 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233532 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233533 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233536 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233524 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233541 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233549 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233581 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233594 100 245d — 589d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01244952 100 192d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01244989 100 241d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245026 100 227d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245072 100 220d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245073 100 220d — 556d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO — PC —
WO-01245076 100 204d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245089 100 199d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245091 100 220d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245092 100 220d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245093 100 191d — 556d Needs Action Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — PC —
WO-01245110 100 198d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245121 100 200d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245138 100 205d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245140 100 217d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245154 100 204d — 556d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245218 100 221d — 555d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245225 100 221d — 555d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245231 100 221d — 555d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245232 100 221d — 555d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245247 100 220d — 555d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01245273 100 206d — 555d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01261988 100 221d — 500d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO — PC —
WO-01262000 100 284d — 500d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO — PC —
WO-01262984 100 436d — 497d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01269869 100 231d — 470d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01269872 100 231d — 470d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01269875 100 231d — 470d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01289067 100 197d — 402d Needs Action Holding On Hold GE HEALTHCARE Preventive Maintenance — PSM —
WO-01289483 100 346d — 402d Needs Action Holding On Hold GE HEALTHCARE Preventive Maintenance — PSM —
WO-01295741 100 200d — 375d Needs Action Holding Ready for Release GE Healthcare FMI Installation — PC —
WO-01296217 100 289d — 373d Needs Action Holding On Hold Oak Street Health SWAPOUT — PC —
WO-01302106 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302112 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 203d