Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302113 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302115 100 192d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302116 100 192d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302117 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302121 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302122 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302124 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302125 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302127 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302128 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302131 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302132 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302133 100 192d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302134 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302142 100 192d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302143 100 192d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302145 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302146 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302148 100 203d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302149 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302150 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302151 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302152 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302153 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302154 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302156 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302157 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302158 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302159 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302161 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302163 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302164 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302165 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302166 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302167 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302168 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302170 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302171 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302173 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302174 100 193d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302176 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302177 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302178 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302179 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302180 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302182 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302183 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302184 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302187 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302188 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 203d