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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 309d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01350560 255d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-09
WO-01350562 255d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-09
WO-01350564 255d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-09
WO-01350567 255d
Critical Material Management Awaiting Parts ROSWELL PARK Virtual Tech - Drop Shipment Yes 2026-02-09
WO-01350569 255d
Critical Material Management Awaiting Parts ROSWELL PARK Virtual Tech Yes 2026-02-09
WO-01350570 255d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-09
WO-01350571 255d
Critical Material Management Awaiting Parts Cornell Scott - Hill Health Center Conneticut Virtual Tech - Field Repair Yes 2026-02-09
WO-01350572 255d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2026-02-09
WO-01350573 255d
Critical Coordinators Assigned CenterWell (Humana) Inspection — 2026-02-09
WO-01350574 255d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-09
WO-01350575 255d
Critical Field Work Tech On Site HOOVER FIRE DEPARTMENT Preventive Maintenance Yes 2026-02-09
WO-01350577 255d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-09
WO-01350578 255d
Critical Coordinators Scheduled NEW CREEK VOLUNTEER FIRE DEPARTMENT Inspection — 2026-02-09
WO-01350579 255d
Critical Coordinators Assigned CHILDRENS HOSPITAL AKRON Preventive Maintenance — 2026-02-09
WO-01350580 255d
Critical Field Work Tech On Site Oak Street Health Virtual Tech - Depot — 2026-02-09
WO-01350582 255d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-02-09
WO-01350491 255d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-09
WO-01350492 255d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-02-09
WO-01350493 255d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Preventive Maintenance Yes 2026-02-09
WO-01350494 255d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-02-09
WO-01350495 255d
Critical Billing Ready to Bill PHILIPS HEALTHCARE Repair — 2026-02-09
WO-01350496 255d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-09
WO-01350497 255d
Critical Field Work Incomplete Sono Bello Virtual Tech - Field Repair Yes 2026-02-09
WO-01350500 255d
Critical Coordinators Assigned Carelon Virtual Tech - Field Repair Yes 2026-02-09
WO-01350509 255d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Virtual Tech — 2026-02-09
WO-01350511 255d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-09
WO-01350512 255d
Critical Coordinators Scheduled Community Health Center CHC New Britain Inspection — 2026-02-09
WO-01350513 255d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot — 2026-02-09
WO-01350519 255d
Critical Material Management Awaiting Parts Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-02-09
WO-01350520 255d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot — 2026-02-09
WO-01350486 255d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-02-09
WO-01350488 255d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-09
WO-01350489 255d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-09
WO-01350490 255d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-09
WO-01350483 255d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD) Acct. Management — 2026-02-09
WO-01350485 255d
Critical Billing Billing Review HIGI LLC Monthly Annuity — 2026-02-09
WO-01350470 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-07
WO-01350471 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-07
WO-01350472 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-07
WO-01350473 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-07
WO-01350474 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-07
WO-01350475 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-07
WO-01350476 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-07
WO-01350477 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-07
WO-01350479 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-07
WO-01350160 258d
Critical Coordinators Scheduled Sono Bello Inspection — 2026-02-06
WO-01350162 258d
Critical Material Management Awaiting Parts Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Yes 2026-02-06
WO-01350163 258d
Critical Coordinators Assigned SB Clinical Practice Management Plan, Inc Repair Yes 2026-02-06
WO-01350164 258d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Overhaul — 2026-02-06
WO-01350165 258d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-02-06
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical