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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
238d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 261d 364d 958d
4,806 0 0 0
Holding 3,712 275d 332d 959d
3,712 0 0 0
Dispatch 2,762 198d 216d 559d
2,762 0 0 0
Billing 401 223d 245d 694d
401 0 0 0
Material Management 283 203d 224d 603d
283 0 0 0
Field Work 140 216d 246d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01328760 229d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328762 229d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328763 229d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328764 229d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328765 229d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328767 229d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328869 229d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-02
WO-01328873 229d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-02
WO-01328876 229d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-02
WO-01328879 229d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-02
WO-01328911 229d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-02
WO-01328919 229d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-02
WO-01328936 229d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-02
WO-01328937 229d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-01-02
WO-01328938 229d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-02
WO-01328940 229d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-02
WO-01328943 229d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-02
WO-01328944 229d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-02
WO-01328963 229d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-03
WO-01329252 226d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329255 226d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329261 226d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329262 226d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-01-05
WO-01329263 226d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-05
WO-01329264 226d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-05
WO-01329306 226d
Critical Coordinators Scheduled Sono Bello Inspection — 2026-01-05
WO-01329307 226d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Inspection — 2026-01-05
WO-01329308 226d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-01-05
WO-01329309 226d
Critical Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-01-05
WO-01329311 226d
Critical Coordinators Assigned Sono Bello Inspection — 2026-01-05
WO-01329312 226d
Critical Coordinators Assigned Infusion for Health Inspection — 2026-01-05
WO-01329313 226d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329321 226d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-01-05
WO-01329323 226d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329324 226d
Critical Coordinators Assigned PARMA HEIGHTS FIRE DEPARTMENT Preventive Maintenance — 2026-01-05
WO-01329326 226d
Critical Coordinators Scheduled Southern Illinois Healthcare Foundation - Sauget Inspection — 2026-01-05
WO-01329328 226d
Critical Coordinators Ready for Scheduling Sono Bello Inspection — 2026-01-05
WO-01329268 226d
Critical Coordinators Scheduled COMMUNITY MEMORIAL HOSPITAL Repair — 2026-01-05
WO-01329269 226d
Critical Coordinators Scheduled COMMUNITY MEMORIAL HOSPITAL Repair — 2026-01-05
WO-01329270 226d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2026-01-05
WO-01329272 226d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2026-01-05
WO-01329273 226d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329280 226d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-01-05
WO-01329282 226d
Critical Coordinators Scheduled The Cigna Group Inspection — 2026-01-05
WO-01329283 226d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-05
WO-01329285 226d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-05
WO-01329287 226d
Critical Coordinators Assigned Sono Bello Inspection — 2026-01-05
WO-01329290 226d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-05
WO-01329293 226d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-05
WO-01329295 226d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical