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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
238d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 261d 364d 958d
4,806 0 0 0
Holding 3,712 275d 332d 959d
3,712 0 0 0
Dispatch 2,762 198d 216d 559d
2,762 0 0 0
Billing 401 223d 245d 694d
401 0 0 0
Material Management 283 203d 224d 603d
283 0 0 0
Field Work 140 216d 246d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01329282 226d
Critical Coordinators Scheduled The Cigna Group Inspection — 2026-01-05
WO-01329283 226d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-05
WO-01329285 226d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-05
WO-01329287 226d
Critical Coordinators Assigned Sono Bello Inspection — 2026-01-05
WO-01329290 226d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-05
WO-01329293 226d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-05
WO-01329295 226d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-05
WO-01329296 226d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-05
WO-01329297 226d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329298 226d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-01-05
WO-01329299 226d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-01-05
WO-01329301 226d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2026-01-05
WO-01329370 226d
Critical Holding On Hold Centurion of Georgia Misc. Inspection — 2026-01-05
WO-01329377 226d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329385 226d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329389 226d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-01-05
WO-01329396 226d
Critical Material Management Awaiting Parts Modern Animal Hospital Virtual Tech - Field Repair — 2026-01-05
WO-01329403 226d
Critical Coordinators Scheduled MIDMARK Repair — 2026-01-05
WO-01329410 226d
Critical Coordinators Scheduled MIDMARK Repair — 2026-01-05
WO-01329417 226d
Critical Dispatch L2 Screening MIDMARK Installation — 2026-01-05
WO-01329423 226d
Critical Coordinators Reschedule Oak Street Health SWAPOUT — 2026-01-05
WO-01329426 226d
Critical Coordinators Scheduled MIDMARK Installation — 2026-01-05
WO-01329427 226d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329433 226d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329434 226d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329437 226d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329438 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329439 226d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329440 226d
Critical Coordinators Reschedule MORTON GROVE FIRE DEPARTMENT Repair — 2026-01-05
WO-01329443 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329444 226d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329448 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329449 226d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329450 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329451 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329452 226d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329453 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329454 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329456 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329457 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329458 226d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329463 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329464 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329473 226d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329475 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329477 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329478 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329479 226d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329483 226d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329488 225d
Critical Material Management Awaiting Parts Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Yes 2026-01-06
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical