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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
238d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 261d 364d 958d
4,806 0 0 0
Holding 3,712 275d 332d 959d
3,712 0 0 0
Dispatch 2,762 198d 216d 559d
2,762 0 0 0
Billing 401 223d 245d 694d
401 0 0 0
Material Management 283 203d 224d 603d
283 0 0 0
Field Work 140 216d 246d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01328563 231d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2025-12-31
WO-01328565 231d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2025-12-31
WO-01328566 231d
Critical Holding On Hold Carelon Depot Yes 2025-12-31
WO-01328567 231d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2025-12-31
WO-01328568 231d
Critical Billing Billing Review Wellpath LLC Depot Yes 2025-12-31
WO-01328570 231d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2025-12-31
WO-01328572 231d
Critical Coordinators Scheduled JFS Northpoint Health Center Inspection — 2025-12-31
WO-01328574 231d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2025-12-31
WO-01328584 231d
Critical Coordinators Scheduled PRIMARY CARE OF WNY Inspection — 2025-12-31
WO-01328590 231d
Critical Coordinators Reschedule OSWEGO HEALTH Inspection — 2025-12-31
WO-01328595 231d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-31
WO-01328609 231d
Critical Coordinators Scheduled MIDMARK Repair Cust 2025-12-31
WO-01328632 231d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-12-31
WO-01328636 231d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-31
WO-01328637 231d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-31
WO-01328638 231d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-31
WO-01328645 231d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-31
WO-01328646 231d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-31
WO-01328647 231d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-31
WO-01328683 229d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2026-01-02
WO-01328687 229d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-01-02
WO-01328689 229d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-02
WO-01328698 229d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-02
WO-01328700 229d
Critical Coordinators Assigned Walgreens Inspection — 2026-01-02
WO-01328701 229d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-02
WO-01328704 229d
Critical Coordinators Ready for Scheduling HCA Urgent Care Inspection — 2026-01-02
WO-01328708 229d
Critical Field Work Incomplete PHILIPS HEALTHCARE Repair — 2026-01-02
WO-01328710 229d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-02
WO-01328712 229d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-02
WO-01328713 229d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-02
WO-01328716 229d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-02
WO-01328718 229d
Critical Material Management Awaiting Parts - Customer VillageMD Virtual Tech — 2026-01-02
WO-01328720 229d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328721 229d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328722 229d
Critical Material Management Awaiting Parts United Vein and Vascular Centers Virtual Tech - Field Repair Yes 2026-01-02
WO-01328724 229d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328725 229d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328729 229d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328733 229d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328735 229d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328737 229d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328739 229d
Critical Holding On Hold GE Healthcare FMI Installation — 2026-01-02
WO-01328743 229d
Critical Coordinators Assigned DPW Wernersville Inspection — 2026-01-02
WO-01328748 229d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-02
WO-01328752 229d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-02
WO-01328753 229d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-02
WO-01328756 229d
Critical Billing Ready to Bill AUBURN SENIOR SERVICES Delivery — 2026-01-02
WO-01328757 229d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328758 229d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328759 229d
Critical Billing WO Correction Needed MIDMARK Repair — 2026-01-02
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical