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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 333d 960d
3,712 0 0 0
Dispatch 2,762 199d 216d 560d
2,762 0 0 0
Billing 401 224d 246d 695d
401 0 0 0
Material Management 283 204d 225d 604d
283 0 0 0
Field Work 140 217d 247d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337308 220d
Critical Coordinators Scheduled PLANNED PARENTHOOD OF CENTRAL AND WESTERN NEW YORK Inspection — 2026-01-12
WO-01337309 220d
Critical Coordinators Assigned St John's Vianney Inspection — 2026-01-12
WO-01337310 220d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-12
WO-01337312 220d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337313 220d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-12
WO-01337314 220d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337315 220d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-12
WO-01337316 220d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-12
WO-01337318 220d
Critical Coordinators Ready for Scheduling BUFFALO BISONS Inspection — 2026-01-12
WO-01337320 220d
Critical Coordinators Ready for Scheduling KENDAL AT ITHACA Inspection — 2026-01-12
WO-01337323 220d
Critical Coordinators Scheduled AUBURN SENIOR SERVICES Calibration — 2026-01-12
WO-01337324 220d
Critical Coordinators Scheduled COVETRUS Repair Yes 2026-01-12
WO-01337328 220d
Critical Billing Billing Review COVETRUS Preventive Maintenance Yes 2026-01-12
WO-01337330 220d
Critical Coordinators Scheduled EMSAR HOUSE ACCOUNT Cross-Training — 2026-01-12
WO-01337331 220d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-01-12
WO-01337336 220d
Critical Coordinators Assigned JAMES L WEST CENTER Repair Yes 2026-01-12
WO-01337337 220d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337338 220d
Critical Material Management Awaiting Parts ArchWell Health Virtual Tech - Drop Shipment Yes 2026-01-12
WO-01337339 220d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337340 220d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Yes 2026-01-12
WO-01337342 220d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337348 220d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Yes 2026-01-12
WO-01337359 220d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-12
WO-01337360 220d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-01-12
WO-01337363 220d
Critical Holding On Hold Crown Veterinary Specialists Virtual Tech - Field Repair — 2026-01-12
WO-01337377 220d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-12
WO-01337419 220d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337422 220d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337426 219d
Critical Field Work Incomplete PHILIPS HEALTHCARE Repair — 2026-01-13
WO-01337455 219d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337458 219d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337459 219d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-13
WO-01337462 219d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337463 219d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337467 219d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337471 219d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-13
WO-01337472 219d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337474 219d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337475 219d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337476 219d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337477 219d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337479 219d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-13
WO-01337481 219d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337482 219d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337483 219d
Critical Coordinators Scheduled GRAHAM FIELD MEDICAL Repair — 2026-01-13
WO-01337484 219d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337491 219d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337492 219d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-13
WO-01337493 219d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337494 219d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical