Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 398d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 290d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337496 285d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337506 285d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337507 285d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337516 285d
Critical Coordinators Scheduled Assurance Health System, LLC Inspection — 2026-01-13
WO-01337518 285d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-13
WO-01337521 285d
Critical Coordinators Scheduled Centurion of Kansas Inspection — 2026-01-13
WO-01337523 285d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-13
WO-01337525 285d
Critical Coordinators Assigned GE HEALTHCARE Evaluation — 2026-01-13
WO-01337526 285d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337527 285d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337529 285d
Critical Coordinators Scheduled Centurion of Kansas Inspection — 2026-01-13
WO-01337532 285d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337537 285d
Critical Coordinators Scheduled WINDSONG RADIOLOGY SUITE 100 Calibration — 2026-01-13
WO-01337544 285d
Critical Holding On Hold DR JULIE GAVIN Inspection — 2026-01-13
WO-01337589 285d
Critical Holding 07e-Partial Project GRAHAM FIELD MEDICAL Repair — 2026-01-13
WO-01337591 285d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337592 285d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-13
WO-01337599 285d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-13
WO-01337614 285d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-13
WO-01337619 285d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-13
WO-01337708 284d
Critical Dispatch Entered Stony Brook Medicine Repair Yes 2026-01-14
WO-01337709 284d
Critical Material Management Awaiting Parts HAMASPIK OF ORANGE COUNTY INC Repair Yes 2026-01-14
WO-01337711 284d
Critical Material Management Awaiting Parts NVA Ethos Virtual Tech - Field Repair Yes 2026-01-14
WO-01337714 284d
Critical Material Management Awaiting Parts Crossover Health Management Services Repair Yes 2026-01-14
WO-01337721 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337723 284d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-01-14
WO-01337729 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337731 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337732 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337733 284d
Critical Coordinators Assigned GRANGER TOWNSHIP FIRE & RESCUE Preventive Maintenance — 2026-01-14
WO-01337741 284d
Critical Field Work Tech On Site CareATC Virtual Tech - Depot Yes 2026-01-14
WO-01337742 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337744 284d
Critical Coordinators Assigned WILLOUGHBY FIRE DEPARTMENT Preventive Maintenance — 2026-01-14
WO-01337745 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337746 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337748 284d
Critical Coordinators Ready for Scheduling EMSAR HOUSE ACCOUNT Cross-Training — 2026-01-14
WO-01337750 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337753 284d
Critical Coordinators Assigned EASTLAKE FIRE DEPARTMENT Preventive Maintenance — 2026-01-14
WO-01337755 284d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-01-14
WO-01337756 284d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-14
WO-01337757 284d
Critical Coordinators Scheduled WILLOWICK FIRE DEPARTMENT Preventive Maintenance — 2026-01-14
WO-01337759 284d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-14
WO-01337760 284d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-14
WO-01337761 284d
Critical Coordinators Assigned AFC Urgent Care Ridley Inspection — 2026-01-14
WO-01337764 284d
Critical Coordinators Scheduled ORTHOPEDIC EAST Inspection — 2026-01-14
WO-01337766 284d
Critical Coordinators Ready for Scheduling FOUNDCARE HEALTH CENTER Inspection — 2026-01-14
WO-01337769 284d
Critical Coordinators Assigned NVA Ethos Asset Tagging — 2026-01-14
WO-01337772 284d
Critical Coordinators Scheduled FORSYTH COUNTY EMS Repair Yes 2026-01-14
WO-01337774 284d
Critical Coordinators Scheduled FORSYTH COUNTY EMS Repair Yes 2026-01-14
WO-01337776 284d
Critical Coordinators Scheduled FORSYTH COUNTY EMS Repair Yes 2026-01-14
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical