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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 398d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 290d 670d
283 0 0 0
Field Work 140 283d 313d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01334665 290d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-08
WO-01334667 290d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-08
WO-01334695 290d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-08
WO-01334696 290d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-08
WO-01334702 290d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-01-08
WO-01334705 290d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-08
WO-01334708 290d
Critical Holding 07e-Partial Project MIDMARK Repair — 2026-01-08
WO-01334710 290d
Critical Holding 07e-Partial Project MIDMARK Repair — 2026-01-08
WO-01334713 290d
Critical Billing Billing Review ADDICTION CENTER OF BROOME COUNTY Depot Yes 2026-01-08
WO-01334728 290d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-08
WO-01334737 290d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-08
WO-01334738 290d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-08
WO-01334739 290d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-08
WO-01334747 290d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-08
WO-01334750 290d
Critical Material Management Awaiting Parts VillageMD Virtual Tech - Drop Shipment Yes 2026-01-08
WO-01334751 290d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-08
WO-01334755 290d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-08
WO-01334793 290d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-09
WO-01337201 286d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-01-12
WO-01337208 286d
Critical Coordinators Scheduled RIDGE VOLUNTEER RESCUE SQUAD - COMPANY 49 Repair Yes 2026-01-12
WO-01337213 286d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-12
WO-01337214 286d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-12
WO-01337219 286d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-12
WO-01337227 286d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Repair — 2026-01-12
WO-01337242 286d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-12
WO-01337245 286d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-12
WO-01337248 286d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-12
WO-01337267 286d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-01-12
WO-01337269 286d
Critical Coordinators Assigned NaphCare Inspection — 2026-01-12
WO-01337271 286d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337272 286d
Critical Coordinators Assigned NaphCare Inspection — 2026-01-12
WO-01337273 286d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337274 286d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337275 286d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337277 286d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337279 286d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337280 286d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337282 286d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337283 286d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337284 286d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337287 286d
Critical Coordinators Scheduled SYRACUSE HOME Inspection — 2026-01-12
WO-01337289 286d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2026-01-12
WO-01337290 286d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-01-12
WO-01337293 286d
Critical Coordinators Assigned Duke Life Point Central Carolina Medical Group Inspection — 2026-01-12
WO-01337296 286d
Critical Holding On Hold CenterWell (Humana) Inspection — 2026-01-12
WO-01337297 286d
Critical Coordinators Scheduled Williams Eye Institute Inspection — 2026-01-12
WO-01337301 286d
Critical Coordinators Assigned Wellpath LLC Inspection — 2026-01-12
WO-01337302 286d
Critical Coordinators Ready for Scheduling INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2026-01-12
WO-01337305 286d
Critical Coordinators Assigned Assurance Health System, LLC Inspection — 2026-01-12
WO-01337306 286d
Critical Coordinators Ready for Scheduling Millennium Physician Group Inspection — 2026-01-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical