Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
242d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 265d 367d 961d
4,806 0 0 0
Holding 3,712 279d 335d 963d
3,712 0 0 0
Dispatch 2,762 202d 219d 563d
2,762 0 0 0
Billing 401 227d 248d 698d
401 0 0 0
Material Management 283 207d 227d 607d
283 0 0 0
Field Work 140 220d 250d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352392 187d
Critical Coordinators Scheduled HIGI LLC Repair 2026-02-17
WO-01352394 187d
Critical Coordinators Scheduled FERNO Installation 2026-02-17
WO-01352396 187d
Critical Coordinators Scheduled FERNO Installation 2026-02-17
WO-01352397 187d
Critical Coordinators Scheduled FERNO Installation 2026-02-17
WO-01352398 187d
Critical Material Management Awaiting Parts HIGI LLC Installation Yes 2026-02-17
WO-01352400 187d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-17
WO-01352405 187d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352407 187d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352408 187d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352409 187d
Critical Coordinators Scheduled PRINCE EDWARD VOLUNTEER RESCUE SQUAD, INC. Repair 2026-02-17
WO-01352410 187d
Critical Coordinators Assigned Crossover Health Management Services Virtual Tech - Field Repair 2026-02-17
WO-01352411 187d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352414 187d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-17
WO-01352415 187d
Critical Field Work Incomplete MAIMONIDES MEDICAL CENTER - AMBULANCE Repair 2026-02-17
WO-01352416 187d
Critical Coordinators Assigned HIGI LLC Repair Yes 2026-02-17
WO-01352417 187d
Critical Coordinators Assigned GCX Medical Upgrade 2026-02-17
WO-01352418 187d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352419 187d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-17
WO-01352420 187d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair 2026-02-17
WO-01352421 187d
Critical Coordinators Reschedule Community Access Network CHC - Virginia Depot Yes 2026-02-17
WO-01352422 187d
Critical Coordinators Ready for Scheduling Holland Supply Inc. Parts Sale Yes 2026-02-17
WO-01352423 187d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352424 187d
Critical Coordinators Ready for Scheduling MIDMARK Repair 2026-02-17
WO-01352425 187d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-02-17
WO-01352426 187d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-17
WO-01352427 187d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352428 187d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-17
WO-01352429 187d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-02-17
WO-01352430 187d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ 2026-02-17
WO-01352431 187d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352432 187d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352433 187d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-17
WO-01352434 187d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-17
WO-01352435 187d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-17
WO-01352436 187d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-17
WO-01352437 187d
Critical Coordinators Assigned MIDMARK Repair 2026-02-17
WO-01352438 187d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair 2026-02-17
WO-01352439 187d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-17
WO-01352440 187d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-17
WO-01352442 187d
Critical Coordinators Scheduled Direct Fairways Cross-Training 2026-02-17
WO-01352444 187d
Critical Coordinators Scheduled Direct Fairways Cross-Training 2026-02-17
WO-01352445 187d
Critical Coordinators Assigned Direct Fairways Cross-Training 2026-02-17
WO-01352446 187d
Critical Coordinators Ready for Scheduling Direct Fairways Cross-Training 2026-02-17
WO-01352448 187d
Critical Coordinators Assigned GCX Medical Upgrade 2026-02-17
WO-01352449 187d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM 2026-02-17
WO-01352450 187d
Critical Coordinators Assigned GCX Medical Upgrade 2026-02-17
WO-01352466 186d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-18
WO-01352484 186d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-18
WO-01352485 186d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-18
WO-01352488 186d
Critical Coordinators Assigned STOW FIRE DEPARTMENT Repair Yes 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical