Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 365d 959d
4,806 0 0 0
Holding 3,712 277d 333d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 560d
2,762 0 0 0
Billing 401 225d 246d 696d
401 0 0 0
Material Management 283 205d 225d 605d
283 0 0 0
Field Work 140 218d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337308 221d
Critical Coordinators Scheduled PLANNED PARENTHOOD OF CENTRAL AND WESTERN NEW YORK Inspection — 2026-01-12
WO-01337309 221d
Critical Coordinators Assigned St John's Vianney Inspection — 2026-01-12
WO-01337310 221d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-12
WO-01337312 221d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337313 221d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-12
WO-01337314 221d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337315 221d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-12
WO-01337316 221d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-12
WO-01337318 221d
Critical Coordinators Ready for Scheduling BUFFALO BISONS Inspection — 2026-01-12
WO-01337320 221d
Critical Coordinators Ready for Scheduling KENDAL AT ITHACA Inspection — 2026-01-12
WO-01337323 221d
Critical Coordinators Scheduled AUBURN SENIOR SERVICES Calibration — 2026-01-12
WO-01337324 221d
Critical Coordinators Scheduled COVETRUS Repair Yes 2026-01-12
WO-01337328 221d
Critical Billing Billing Review COVETRUS Preventive Maintenance Yes 2026-01-12
WO-01337330 221d
Critical Coordinators Scheduled EMSAR HOUSE ACCOUNT Cross-Training — 2026-01-12
WO-01337331 221d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-01-12
WO-01337336 221d
Critical Coordinators Assigned JAMES L WEST CENTER Repair Yes 2026-01-12
WO-01337337 221d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337338 221d
Critical Material Management Awaiting Parts ArchWell Health Virtual Tech - Drop Shipment Yes 2026-01-12
WO-01337339 221d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337340 221d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Yes 2026-01-12
WO-01337342 221d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337348 221d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Yes 2026-01-12
WO-01337359 221d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-12
WO-01337360 221d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-01-12
WO-01337363 221d
Critical Holding On Hold Crown Veterinary Specialists Virtual Tech - Field Repair — 2026-01-12
WO-01337377 220d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-12
WO-01337419 220d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337422 220d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337426 220d
Critical Field Work Incomplete PHILIPS HEALTHCARE Repair — 2026-01-13
WO-01337455 220d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337458 220d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337459 220d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-13
WO-01337462 220d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337463 220d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337467 220d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337471 220d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-13
WO-01337472 220d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337474 220d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337475 220d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337476 220d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337477 220d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337479 220d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-13
WO-01337481 220d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337482 220d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337483 220d
Critical Coordinators Scheduled GRAHAM FIELD MEDICAL Repair — 2026-01-13
WO-01337484 220d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337491 220d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337492 220d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-13
WO-01337493 220d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337494 220d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical