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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 398d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 290d 670d
283 0 0 0
Field Work 140 283d 313d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337308 286d
Critical Coordinators Scheduled PLANNED PARENTHOOD OF CENTRAL AND WESTERN NEW YORK Inspection — 2026-01-12
WO-01337309 286d
Critical Coordinators Assigned St John's Vianney Inspection — 2026-01-12
WO-01337310 286d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-12
WO-01337312 286d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337313 286d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-12
WO-01337314 286d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337315 286d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-12
WO-01337316 286d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-12
WO-01337318 286d
Critical Coordinators Ready for Scheduling BUFFALO BISONS Inspection — 2026-01-12
WO-01337320 286d
Critical Coordinators Ready for Scheduling KENDAL AT ITHACA Inspection — 2026-01-12
WO-01337323 286d
Critical Coordinators Scheduled AUBURN SENIOR SERVICES Calibration — 2026-01-12
WO-01337324 286d
Critical Coordinators Scheduled COVETRUS Repair Yes 2026-01-12
WO-01337328 286d
Critical Billing Billing Review COVETRUS Preventive Maintenance Yes 2026-01-12
WO-01337330 286d
Critical Coordinators Scheduled EMSAR HOUSE ACCOUNT Cross-Training — 2026-01-12
WO-01337331 286d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-01-12
WO-01337336 286d
Critical Coordinators Assigned JAMES L WEST CENTER Repair Yes 2026-01-12
WO-01337337 286d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337338 286d
Critical Material Management Awaiting Parts ArchWell Health Virtual Tech - Drop Shipment Yes 2026-01-12
WO-01337339 286d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337340 286d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Yes 2026-01-12
WO-01337342 286d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337348 286d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Yes 2026-01-12
WO-01337359 286d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-12
WO-01337360 286d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-01-12
WO-01337363 286d
Critical Holding On Hold Crown Veterinary Specialists Virtual Tech - Field Repair — 2026-01-12
WO-01337377 286d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-12
WO-01337419 286d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337422 286d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337426 285d
Critical Field Work Incomplete PHILIPS HEALTHCARE Repair — 2026-01-13
WO-01337455 285d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337458 285d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337459 285d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-13
WO-01337462 285d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337463 285d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337467 285d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337471 285d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-13
WO-01337472 285d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337474 285d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337475 285d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337476 285d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337477 285d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337479 285d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-13
WO-01337481 285d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337482 285d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337483 285d
Critical Coordinators Scheduled GRAHAM FIELD MEDICAL Repair — 2026-01-13
WO-01337484 285d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337491 285d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337492 285d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-13
WO-01337493 285d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337494 285d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical