Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 398d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 290d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337874 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337876 284d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337877 284d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337878 284d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337879 284d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337880 284d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337881 284d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337882 284d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337883 284d
Critical Coordinators Assigned BAY STATE EMS EDUCATORS Preventive Maintenance Yes 2026-01-14
WO-01337884 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337887 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337888 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337889 284d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337891 284d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337892 284d
Critical Billing Billing Review MIDMARK Repair — 2026-01-14
WO-01337977 283d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-15
WO-01337987 283d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-15
WO-01337988 283d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-01-15
WO-01337991 283d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-01-15
WO-01337994 283d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-15
WO-01337996 283d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-15
WO-01338017 283d
Critical Billing Ready to Bill MIDMARK Repair Cust 2026-01-15
WO-01338020 283d
Critical Material Management Awaiting Parts CHALFONT EMS Repair Yes 2026-01-15
WO-01338021 283d
Critical Coordinators Assigned CHALFONT EMS Repair Yes 2026-01-15
WO-01338022 283d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-15
WO-01338023 283d
Critical Material Management Awaiting Parts CHALFONT EMS Repair Yes 2026-01-15
WO-01338024 283d
Critical Coordinators Assigned Open Cities Health Center Virtual Tech - Field Repair Yes 2026-01-15
WO-01338032 283d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-15
WO-01338033 283d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-15
WO-01338035 283d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-15
WO-01338040 283d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-01-15
WO-01338041 283d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-15
WO-01338046 283d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-15
WO-01338047 283d
Critical Coordinators Assigned SEVILLE GUILFORD EMS Preventive Maintenance — 2026-01-15
WO-01338048 283d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-15
WO-01338049 283d
Critical Coordinators Assigned AFC Urgent Care - Aston Inspection — 2026-01-15
WO-01338050 283d
Critical Coordinators Assigned ERHART YORK FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338051 283d
Critical Coordinators Assigned SOUTH EUCLID FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338052 283d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-15
WO-01338053 283d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-15
WO-01338054 283d
Critical Coordinators Assigned WICKLIFFE FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338068 283d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Cust 2026-01-15
WO-01338069 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338070 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338074 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338075 283d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-15
WO-01338076 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338078 283d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-15
WO-01338079 283d
Critical Field Work Tech Off Site GULDMANN INC Installation — 2026-01-15
WO-01338082 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical