Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 365d 959d
4,806 0 0 0
Holding 3,712 277d 333d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 561d
2,762 0 0 0
Billing 401 225d 246d 696d
401 0 0 0
Material Management 283 205d 225d 605d
283 0 0 0
Field Work 140 218d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337874 219d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337876 219d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337877 219d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337878 219d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337879 219d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337880 219d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337881 219d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337882 219d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337883 219d
Critical Coordinators Assigned BAY STATE EMS EDUCATORS Preventive Maintenance Yes 2026-01-14
WO-01337884 219d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337887 219d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337888 219d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337889 219d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337891 219d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337892 219d
Critical Billing Billing Review MIDMARK Repair — 2026-01-14
WO-01337977 218d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-15
WO-01337987 218d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-15
WO-01337988 218d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-01-15
WO-01337991 218d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-01-15
WO-01337994 218d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-15
WO-01337996 218d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-15
WO-01338017 218d
Critical Billing Ready to Bill MIDMARK Repair Cust 2026-01-15
WO-01338020 218d
Critical Material Management Awaiting Parts CHALFONT EMS Repair Yes 2026-01-15
WO-01338021 218d
Critical Coordinators Assigned CHALFONT EMS Repair Yes 2026-01-15
WO-01338022 218d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-15
WO-01338023 218d
Critical Material Management Awaiting Parts CHALFONT EMS Repair Yes 2026-01-15
WO-01338024 218d
Critical Coordinators Assigned Open Cities Health Center Virtual Tech - Field Repair Yes 2026-01-15
WO-01338032 218d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-15
WO-01338033 218d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-15
WO-01338035 218d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-15
WO-01338040 218d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-01-15
WO-01338041 218d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-15
WO-01338046 218d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-15
WO-01338047 218d
Critical Coordinators Assigned SEVILLE GUILFORD EMS Preventive Maintenance — 2026-01-15
WO-01338048 218d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-15
WO-01338049 218d
Critical Coordinators Assigned AFC Urgent Care - Aston Inspection — 2026-01-15
WO-01338050 218d
Critical Coordinators Assigned ERHART YORK FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338051 218d
Critical Coordinators Assigned SOUTH EUCLID FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338052 218d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-15
WO-01338053 218d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-15
WO-01338054 218d
Critical Coordinators Assigned WICKLIFFE FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338068 218d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Cust 2026-01-15
WO-01338069 218d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338070 218d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338074 218d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338075 218d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-15
WO-01338076 218d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338078 218d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-15
WO-01338079 218d
Critical Field Work Tech Off Site GULDMANN INC Installation — 2026-01-15
WO-01338082 218d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical