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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339526 275d
Critical Billing WO Correction Needed PROFESSIONAL AMBULANCE OF RHODE ISLAND Preventive Maintenance — 2026-01-23
WO-01339527 275d
Critical Coordinators Reschedule Homeward Bound Veterinary Virtual Tech - Field Repair Yes 2026-01-23
WO-01339530 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339533 275d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-23
WO-01339535 275d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-23
WO-01339547 275d
Critical Field Work Incomplete Conviva Care Solutions (Humana) Virtual Tech - Depot Yes 2026-01-23
WO-01339549 275d
Critical Billing Billing Review VillageMD Virtual Tech - Drop Shipment Yes 2026-01-23
WO-01339558 275d
Critical Coordinators Scheduled MIDMARK Repair — 2026-01-23
WO-01339561 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339569 275d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-01-23
WO-01339584 275d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339585 275d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339588 275d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339591 275d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339593 275d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339595 275d
Critical Field Work Incomplete HIGI LLC Repair/PM — 2026-01-23
WO-01339604 275d
Critical Coordinators Scheduled HIGI LLC Preventive Maintenance — 2026-01-23
WO-01339622 275d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339624 275d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339644 275d
Critical Billing Ready to Bill Oak Street Health Misc. Inspection — 2026-01-23
WO-01339647 275d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339667 274d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-24
WO-01339672 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339673 273d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339674 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339675 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-25
WO-01339682 272d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2026-01-26
WO-01339684 272d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339685 272d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-26
WO-01339687 272d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Cust 2026-01-26
WO-01339689 272d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-01-26
WO-01339690 272d
Critical Coordinators Ready for Scheduling BARRE TOWN EMS Parts Sale Yes 2026-01-26
WO-01339692 272d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-26
WO-01339702 272d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-26
WO-01339705 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation — 2026-01-26
WO-01339711 272d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2026-01-26
WO-01339714 272d
Critical Coordinators Ready for Scheduling SYRACUSE ORTHOPEDIC SPECIALIST Inspection — 2026-01-26
WO-01339715 272d
Critical Coordinators Ready for Scheduling Preferred Vascular Group Inspection — 2026-01-26
WO-01339718 272d
Critical Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339719 272d
Critical Coordinators Scheduled Vitalant Inspection — 2026-01-26
WO-01339722 272d
Critical Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339723 272d
Critical Coordinators Assigned Sport Ortho Urgent Care Inspection — 2026-01-26
WO-01339726 272d
Critical Coordinators Ready for Scheduling Wellpath LLC Inspection — 2026-01-26
WO-01339727 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339728 272d
Critical Holding On Hold Community Health Center CHC New Britain Inspection — 2026-01-26
WO-01339729 272d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339730 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339731 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339733 272d
Critical Coordinators Scheduled ASSOCIATES FOR WOMENS MEDICINE Inspection — 2026-01-26
WO-01339736 272d
Critical Coordinators Ready for Scheduling Central Jersey Medical Center Inspection — 2026-01-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical