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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
237d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 260d 363d 957d
4,806 0 0 0
Holding 3,712 274d 330d 958d
3,712 0 0 0
Dispatch 2,762 197d 214d 558d
2,762 0 0 0
Billing 401 222d 244d 693d
401 0 0 0
Material Management 283 202d 222d 602d
283 0 0 0
Field Work 140 215d 245d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01312024 292d
Critical Holding On Hold CONTINUING HEALTHCARE SOLUTIONS Preventive Maintenance — 2025-10-30
WO-01312035 292d
Critical Coordinators Reschedule Modern Animal Hospital Virtual Tech - Field Repair Yes 2025-10-30
WO-01312043 292d
Critical Field Work 05-Tech-Off-Site ROSARY HILL HOME Preventive Maintenance — 2025-10-30
WO-01312102 292d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-30
WO-01312103 292d
Critical Coordinators Reschedule AUBURN SENIOR SERVICES Depot - Syracuse Yes 2025-10-30
WO-01312150 292d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-30
WO-01312196 292d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2025-10-30
WO-01312211 292d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-30
WO-01312235 292d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-31
WO-01312259 291d
Critical Coordinators Assigned Sono Bello SWAPOUT — 2025-10-31
WO-01312286 291d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2025-10-31
WO-01312306 291d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse — 2025-10-31
WO-01312368 291d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM Cust 2025-10-31
WO-01312375 291d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-31
WO-01312377 291d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-10-31
WO-01312421 290d
Critical Holding On Hold FERNO Upgrade — 2025-11-01
WO-01312430 288d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-03
WO-01312457 288d
Critical Coordinators Ready for Scheduling Milford Regional Physician Group Inspection — 2025-11-03
WO-01312479 288d
Critical Coordinators Assigned NaphCare Inspection — 2025-11-03
WO-01312482 288d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-11-03
WO-01312512 288d
Critical Holding On Hold Vera Whole Health Inspection — 2025-11-03
WO-01312557 288d
Critical Coordinators Assigned Centurion of Florida Inspection — 2025-11-03
WO-01312593 288d
Critical Material Management Awaiting Parts PHMC - Public Health Management Corporation Depot Yes 2025-11-03
WO-01312648 288d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-03
WO-01312653 288d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2025-11-03
WO-01312656 288d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-03
WO-01312680 288d
Critical Coordinators Scheduled HIGI LLC Repair — 2025-11-03
WO-01312703 288d
Critical Field Work Tech On Site PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-03
WO-01312724 288d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-03
WO-01312887 287d
Critical Coordinators Reschedule MIDMARK Installation — 2025-11-04
WO-01312928 287d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-04
WO-01312930 287d
Critical Coordinators Assigned Conviva Care Solutions (Humana) Part Order — 2025-11-04
WO-01312946 287d
Critical Coordinators Scheduled MIDMARK Delivery — 2025-11-04
WO-01312960 287d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-11-04
WO-01312962 287d
Critical Holding On Hold CenterWell (Humana) Inspection — 2025-11-04
WO-01312910 287d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-11-04
WO-01312969 287d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-11-04
WO-01312981 287d
Critical Billing Billing Review GRAHAM FIELD MEDICAL Repair — 2025-11-04
WO-01312982 287d
Critical Material Management Awaiting Parts COLLEGE OF DUPAGE Repair — 2025-11-04
WO-01312986 287d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-11-04
WO-01312989 287d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-11-04
WO-01313022 287d
Critical Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — 2025-11-04
WO-01313024 287d
Critical Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — 2025-11-04
WO-01313040 287d
Critical Dispatch L2 Screening Oak Street Health Virtual Tech - Drop Shipment — 2025-11-04
WO-01313059 287d
Critical Material Management Awaiting Parts HIGI LLC Repair/PM — 2025-11-04
WO-01313061 287d
Critical Material Management Awaiting Parts HIGI LLC Repair — 2025-11-04
WO-01313065 287d
Critical Material Management Awaiting Parts - Customer ShurMed EMS Repair — 2025-11-04
WO-01313074 287d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313076 287d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313081 287d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-04
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical