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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01329503 100 282d 25d 290d Needs Action Coordinators Reschedule EMSAR DEPOT Depot Healthcare Provider PSM Yes
WO-01329507 100 247d 21d 290d Needs Action Coordinators Assigned VillageMD Inspection Healthcare Provider PSM —
WO-01329516 100 249d 4d 290d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01329520 100 249d 4d 290d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01329521 100 290d 32d 290d Needs Action Coordinators Ready for Scheduling NaphCare Inspection Healthcare Provider PSM —
WO-01329529 100 276d 22d 290d Needs Action Coordinators Scheduled WINDSONG RADIOLOGY SUITE 100 Inspection Healthcare Provider PSM —
WO-01329543 100 252d 23d 290d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 —
WO-01329563 100 289d 31d 290d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PSM —
WO-01329586 100 289d 31d 290d Needs Action Coordinators Assigned BURTON MEDICAL Repair Healthcare Provider P3 —
WO-01329589 100 258d 27d 290d Needs Action Coordinators Reschedule Nufarm Repair Healthcare Provider P7 —
WO-01329601 100 280d 23d 290d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329609 100 248d 1d 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329644 100 248d 9d 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329645 100 249d 3d 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329646 100 249d 3d 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329647 100 249d 3d 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329636 100 248d 10d 290d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329648 100 249d 5d 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329651 100 249d 3d 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329652 100 260d 10d 290d Needs Action Coordinators Ready for Scheduling HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329661 100 247d 26d 290d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329667 100 248d 2d 290d Needs Action Coordinators Reschedule HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329668 100 248d 2d 290d Needs Action Coordinators Reschedule HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329669 100 248d 2d 290d Needs Action Coordinators Reschedule HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329670 100 248d 2d 290d Needs Action Coordinators Reschedule HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01333058 100 252d 4d 289d Needs Action Coordinators Ready for Scheduling Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Parts Shipping Yes
WO-01333065 100 269d 17d 289d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01333066 100 269d 17d 289d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01333073 100 282d 31d 289d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01333082 100 284d 28d 289d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01333086 100 289d 31d 289d Needs Action Coordinators Scheduled Community Health Center CHC New Britain Inspection Healthcare Provider PSM —
WO-01333087 100 277d 23d 289d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01333092 100 281d 24d 289d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01333099 100 280d 23d 289d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01333104 100 283d 27d 289d Needs Action Coordinators Scheduled COWPOK Inspection Healthcare Provider PSM —
WO-01333108 100 283d 27d 289d Needs Action Coordinators Scheduled COWPOK Inspection Healthcare Provider PSM —
WO-01333871 100 254d 6d 289d Needs Action Coordinators Assigned TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333884 100 247d 2d 289d Needs Action Coordinators Assigned TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01334558 100 282d 29d 289d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01334559 100 282d 29d 289d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01334560 100 282d 30d 289d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01334570 100 249d 25d 288d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01334572 100 247d 2d 288d Needs Action Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Parts Sale Healthcare Provider PSM Parts Shipping Yes
WO-01334589 100 262d 29d 288d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01334601 100 247d 8d 288d Needs Action Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Healthcare Provider P3 Parts Shipping Yes
WO-01334604 100 255d 29d 288d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01334606 100 248d 30d 288d Needs Action Coordinators Scheduled Sono Bello Inspection Healthcare Provider PSM —
WO-01334607 100 263d 25d 288d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01334616 100 288d 30d 288d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01334618 100 252d 30d 288d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d