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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01329503 100 214d 25d 222d Needs Action Coordinators Reschedule EMSAR DEPOT Depot Healthcare Provider PSM Yes
WO-01329507 100 179d 21d 222d Needs Action Coordinators Assigned VillageMD Inspection Healthcare Provider PSM —
WO-01329516 100 181d 4d 222d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01329520 100 181d 4d 222d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01329521 100 222d 32d 222d Needs Action Coordinators Ready for Scheduling NaphCare Inspection Healthcare Provider PSM —
WO-01329529 100 208d 22d 222d Needs Action Coordinators Scheduled WINDSONG RADIOLOGY SUITE 100 Inspection Healthcare Provider PSM —
WO-01329543 100 184d 23d 222d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 —
WO-01329563 100 221d 31d 222d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PSM —
WO-01329586 100 221d 31d 222d Needs Action Coordinators Assigned BURTON MEDICAL Repair Healthcare Provider P3 —
WO-01329589 100 190d 27d 222d Needs Action Coordinators Reschedule Nufarm Repair Healthcare Provider P7 —
WO-01329601 100 212d 23d 222d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329609 100 180d 1d 222d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329644 100 180d 9d 222d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329645 100 181d 3d 222d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329646 100 181d 3d 222d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329647 100 181d 3d 222d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329636 100 180d 10d 222d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329648 100 181d 5d 222d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329651 100 181d 3d 222d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329652 100 192d 10d 222d Needs Action Coordinators Ready for Scheduling HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329661 100 179d 26d 222d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329667 100 180d 2d 222d Needs Action Coordinators Reschedule HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329668 100 180d 2d 222d Needs Action Coordinators Reschedule HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329669 100 180d 2d 222d Needs Action Coordinators Reschedule HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329670 100 180d 2d 222d Needs Action Coordinators Reschedule HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01333058 100 184d 4d 221d Needs Action Coordinators Ready for Scheduling Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Parts Shipping Yes
WO-01333065 100 201d 17d 221d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01333066 100 201d 17d 221d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01333073 100 214d 31d 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01333082 100 216d 28d 221d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01333086 100 221d 31d 221d Needs Action Coordinators Scheduled Community Health Center CHC New Britain Inspection Healthcare Provider PSM —
WO-01333087 100 209d 23d 221d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01333092 100 213d 24d 221d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01333099 100 212d 23d 221d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01333104 100 215d 27d 221d Needs Action Coordinators Scheduled COWPOK Inspection Healthcare Provider PSM —
WO-01333108 100 215d 27d 221d Needs Action Coordinators Scheduled COWPOK Inspection Healthcare Provider PSM —
WO-01333871 100 186d 6d 221d Needs Action Coordinators Assigned TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333884 100 179d 2d 221d Needs Action Coordinators Assigned TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01334558 100 214d 29d 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01334559 100 214d 29d 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01334560 100 214d 30d 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01334570 100 181d 25d 220d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01334572 100 179d 2d 220d Needs Action Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Parts Sale Healthcare Provider PSM Parts Shipping Yes
WO-01334589 100 194d 29d 220d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01334601 100 179d 8d 220d Needs Action Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Healthcare Provider P3 Parts Shipping Yes
WO-01334604 100 187d 29d 220d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01334606 100 180d 30d 220d Needs Action Coordinators Scheduled Sono Bello Inspection Healthcare Provider PSM —
WO-01334607 100 195d 25d 220d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01334616 100 220d 30d 220d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01334618 100 184d 30d 220d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 205d