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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01328239 100 263d 34d 298d Needs Action Coordinators Assigned HEALTHFLEET AMBULANCE Preventive Maintenance EMS PSM —
WO-01328242 100 249d 3d 298d Needs Action Coordinators Reschedule STEELVILLE AMBULANCE DISTRICT Preventive Maintenance EMS PSM —
WO-01328244 100 294d 33d 298d Needs Action Coordinators Assigned HEALTHFLEET AMBULANCE Preventive Maintenance EMS PSM —
WO-01328246 100 247d 0d 298d Needs Action Coordinators Scheduled FALLING SPRING VOLUNTEER RESCUE SQUAD Preventive Maintenance EMS PSM —
WO-01328251 100 270d 18d 298d Needs Action Coordinators Scheduled The Cigna Group Inspection Healthcare Provider PSM —
WO-01328264 100 249d 34d 298d Needs Action Coordinators Assigned Wellpath LLC Inspection Healthcare Provider PSM —
WO-01328271 100 287d 29d 298d Needs Action Coordinators Scheduled DESALES UNIVERSITY Inspection Healthcare Provider PSM —
WO-01328280 100 248d 36d 298d Needs Action Coordinators Scheduled Vera Whole Health Inspection Healthcare Provider PSM —
WO-01328281 100 291d 33d 298d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328296 100 261d 28d 298d Needs Action Coordinators Scheduled Vera Whole Health Inspection Healthcare Provider PSM —
WO-01328343 100 252d 37d 297d Needs Action Coordinators Assigned PUGET SOUND REGIONAL FIRE AUTHORITY Preventive Maintenance EMS PSM —
WO-01328345 100 275d 21d 297d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328348 100 253d 33d 297d Needs Action Coordinators Assigned MOREHEAD CITY FIRE & EMS DEPARTMENT Preventive Maintenance EMS PSM —
WO-01328351 100 270d 33d 297d Needs Action Coordinators Assigned DAUPHIN COUNTY CORONER'S OFFICE Preventive Maintenance EMS PSM —
WO-01328352 100 274d 20d 297d Needs Action Coordinators Scheduled LIFE CARE AMBULANCE ELYRIA Preventive Maintenance EMS PSM —
WO-01328354 100 257d 34d 297d Needs Action Coordinators Assigned CHAMBERSBURG FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01328356 100 274d 20d 297d Needs Action Coordinators Scheduled LIFE CARE AMBULANCE ELYRIA Preventive Maintenance EMS PSM —
WO-01328387 100 280d 23d 297d Needs Action Coordinators Scheduled Brown Medicine Inspection Healthcare Provider PSM —
WO-01328388 100 274d 20d 297d Needs Action Coordinators Scheduled LIFE CARE AMBULANCE ELYRIA Preventive Maintenance EMS PSM —
WO-01328390 100 247d 28d 297d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328393 100 274d 20d 297d Needs Action Coordinators Scheduled LIFE CARE AMBULANCE ELYRIA Preventive Maintenance EMS PSM —
WO-01328395 100 274d 20d 297d Needs Action Coordinators Scheduled LIFE CARE AMBULANCE ELYRIA Preventive Maintenance EMS PSM —
WO-01328396 100 248d 13d 297d Needs Action Coordinators Assigned Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328397 100 291d 33d 297d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328401 100 248d 1d 297d Needs Action Coordinators Scheduled LEE COUNTY BOCC Preventive Maintenance EMS PSM —
WO-01328403 100 255d 16d 297d Needs Action Coordinators Scheduled AFC Urgent Care NJ South- Williamstown Inspection Healthcare Provider PSM —
WO-01328471 100 248d 9d 297d Needs Action Coordinators Assigned Catoctin Veterinary Clinic Virtual Tech - Field Repair Animal Health P3 —
WO-01328492 100 290d 36d 297d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328526 100 247d 1d 296d Needs Action Coordinators Reschedule MARION TOWNSHIP FIRE DEPARTMENT OH Repair EMS P7 Yes
WO-01328541 100 281d 25d 296d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328542 100 261d 10d 296d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328543 100 283d 27d 296d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328544 100 283d 27d 296d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328545 100 248d 4d 296d Needs Action Coordinators Assigned Atrius Health Inspection Healthcare Provider PSM —
WO-01328546 100 273d 19d 296d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328547 100 273d 19d 296d Needs Action Coordinators Scheduled Atrius Health Calibration Healthcare Provider PSM —
WO-01328549 100 280d 29d 296d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328551 100 287d 28d 296d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328552 100 248d 1d 296d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328554 100 248d 2d 296d Needs Action Coordinators Scheduled Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01328559 100 248d 2d 296d Needs Action Coordinators Scheduled Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01328561 100 291d 33d 296d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328563 100 296d 36d 296d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01328565 100 296d 36d 296d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01328567 100 248d 2d 296d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01328570 100 296d 35d 296d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01328572 100 290d 32d 296d Needs Action Coordinators Scheduled JFS Northpoint Health Center Inspection Healthcare Provider PSM —
WO-01328574 100 260d 24d 296d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01328584 100 249d 3d 296d Needs Action Coordinators Scheduled PRIMARY CARE OF WNY Inspection Healthcare Provider PSM —
WO-01328590 100 256d 12d 296d Needs Action Coordinators Reschedule OSWEGO HEALTH Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d