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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01328239 100 195d 34d 230d Needs Action Coordinators Assigned HEALTHFLEET AMBULANCE Preventive Maintenance EMS PSM —
WO-01328242 100 181d 3d 230d Needs Action Coordinators Reschedule STEELVILLE AMBULANCE DISTRICT Preventive Maintenance EMS PSM —
WO-01328244 100 226d 33d 230d Needs Action Coordinators Assigned HEALTHFLEET AMBULANCE Preventive Maintenance EMS PSM —
WO-01328246 100 179d 0d 230d Needs Action Coordinators Scheduled FALLING SPRING VOLUNTEER RESCUE SQUAD Preventive Maintenance EMS PSM —
WO-01328251 100 202d 18d 230d Needs Action Coordinators Scheduled The Cigna Group Inspection Healthcare Provider PSM —
WO-01328264 100 181d 34d 230d Needs Action Coordinators Assigned Wellpath LLC Inspection Healthcare Provider PSM —
WO-01328271 100 219d 29d 230d Needs Action Coordinators Scheduled DESALES UNIVERSITY Inspection Healthcare Provider PSM —
WO-01328280 100 180d 36d 230d Needs Action Coordinators Scheduled Vera Whole Health Inspection Healthcare Provider PSM —
WO-01328281 100 223d 33d 230d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328296 100 193d 28d 230d Needs Action Coordinators Scheduled Vera Whole Health Inspection Healthcare Provider PSM —
WO-01328343 100 185d 37d 229d Needs Action Coordinators Assigned PUGET SOUND REGIONAL FIRE AUTHORITY Preventive Maintenance EMS PSM —
WO-01328345 100 207d 21d 229d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328348 100 185d 33d 229d Needs Action Coordinators Assigned MOREHEAD CITY FIRE & EMS DEPARTMENT Preventive Maintenance EMS PSM —
WO-01328351 100 202d 33d 229d Needs Action Coordinators Assigned DAUPHIN COUNTY CORONER'S OFFICE Preventive Maintenance EMS PSM —
WO-01328352 100 206d 20d 229d Needs Action Coordinators Scheduled LIFE CARE AMBULANCE ELYRIA Preventive Maintenance EMS PSM —
WO-01328354 100 189d 34d 229d Needs Action Coordinators Assigned CHAMBERSBURG FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01328356 100 206d 20d 229d Needs Action Coordinators Scheduled LIFE CARE AMBULANCE ELYRIA Preventive Maintenance EMS PSM —
WO-01328387 100 212d 23d 229d Needs Action Coordinators Scheduled Brown Medicine Inspection Healthcare Provider PSM —
WO-01328388 100 206d 20d 229d Needs Action Coordinators Scheduled LIFE CARE AMBULANCE ELYRIA Preventive Maintenance EMS PSM —
WO-01328390 100 179d 28d 229d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328393 100 206d 20d 229d Needs Action Coordinators Scheduled LIFE CARE AMBULANCE ELYRIA Preventive Maintenance EMS PSM —
WO-01328395 100 206d 20d 229d Needs Action Coordinators Scheduled LIFE CARE AMBULANCE ELYRIA Preventive Maintenance EMS PSM —
WO-01328396 100 180d 13d 229d Needs Action Coordinators Assigned Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328397 100 223d 33d 229d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328401 100 180d 1d 229d Needs Action Coordinators Scheduled LEE COUNTY BOCC Preventive Maintenance EMS PSM —
WO-01328403 100 187d 16d 229d Needs Action Coordinators Scheduled AFC Urgent Care NJ South- Williamstown Inspection Healthcare Provider PSM —
WO-01328471 100 180d 9d 229d Needs Action Coordinators Assigned Catoctin Veterinary Clinic Virtual Tech - Field Repair Animal Health P3 —
WO-01328492 100 222d 36d 229d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328526 100 179d 1d 228d Needs Action Coordinators Reschedule MARION TOWNSHIP FIRE DEPARTMENT OH Repair EMS P7 Yes
WO-01328541 100 213d 25d 228d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328542 100 193d 10d 228d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328543 100 215d 27d 228d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328544 100 215d 27d 228d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328545 100 180d 4d 228d Needs Action Coordinators Assigned Atrius Health Inspection Healthcare Provider PSM —
WO-01328546 100 205d 19d 228d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328547 100 205d 19d 228d Needs Action Coordinators Scheduled Atrius Health Calibration Healthcare Provider PSM —
WO-01328549 100 212d 29d 228d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328551 100 219d 28d 228d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328552 100 180d 1d 228d Needs Action Coordinators Scheduled Atrius Health Inspection Healthcare Provider PSM —
WO-01328554 100 180d 2d 228d Needs Action Coordinators Scheduled Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01328559 100 180d 2d 228d Needs Action Coordinators Scheduled Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01328561 100 223d 33d 228d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328563 100 228d 36d 228d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01328565 100 228d 36d 228d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01328567 100 180d 2d 228d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01328570 100 228d 35d 228d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01328572 100 222d 32d 228d Needs Action Coordinators Scheduled JFS Northpoint Health Center Inspection Healthcare Provider PSM —
WO-01328574 100 192d 24d 228d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01328584 100 181d 3d 228d Needs Action Coordinators Scheduled PRIMARY CARE OF WNY Inspection Healthcare Provider PSM —
WO-01328590 100 188d 12d 228d Needs Action Coordinators Reschedule OSWEGO HEALTH Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d