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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 249d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01351549 100 249d 2d 253d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01351555 100 252d 4d 253d Needs Action Coordinators Assigned SIX FLAGS OVER GEORGIA Preventive Maintenance EMS PSM —
WO-01351556 100 253d 4d 253d Needs Action Coordinators Scheduled Bellefaire JCB Health Clinic Relocation Healthcare Provider P3 —
WO-01351557 100 253d 4d 253d Needs Action Coordinators Ready for Scheduling Aspire of WNY Inspection Healthcare Provider PSM —
WO-01351562 100 248d 1d 253d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01351567 100 249d 3d 253d Needs Action Coordinators Scheduled CenterWell (Humana) Virtual Tech - Field Repair Healthcare Provider P3 —
WO-01351568 100 249d 4d 253d Needs Action Coordinators Ready for Scheduling LORDSTOWN FIRE DEPARTMENT Part Order EMS PSM Yes
WO-01351569 100 252d 4d 253d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01351570 100 252d 4d 253d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01351571 100 249d 3d 253d Needs Action Coordinators Scheduled CenterWell (Humana) Virtual Tech - Field Repair Healthcare Provider P3 —
WO-01351573 100 248d 3d 253d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01351575 100 249d 4d 253d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01351577 100 249d 4d 253d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 Customer Approval —
WO-01351579 100 252d 4d 253d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01351582 100 248d 3d 253d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01351583 100 248d 4d 253d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01351587 100 252d 3d 253d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01351591 100 252d 4d 253d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01351592 100 252d 4d 253d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01351593 100 247d 0d 253d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 —
WO-01351594 100 249d 3d 253d Needs Action Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 —
WO-01351595 100 252d 4d 253d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01351596 100 247d 0d 253d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 —
WO-01351597 100 253d 4d 253d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01351598 100 253d 4d 253d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01351599 100 248d 1d 253d Needs Action Coordinators Scheduled Presbyterian Senior Care Oakmont Repair Healthcare Provider P7 Yes
WO-01351600 100 252d 4d 253d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01351602 100 247d 1d 253d Needs Action Coordinators Assigned GREATER ROCHESTER NEUROLOGICAL Repair Healthcare Provider P5 Vendor Yes
WO-01351603 100 249d 4d 253d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Yes
WO-01351605 100 252d 4d 253d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01351606 100 252d 4d 253d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01351607 100 252d 4d 253d Needs Action Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance EMS PSM —
WO-01351609 100 248d 1d 252d Needs Action Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair Bed Services P3 —
WO-01351612 100 249d 2d 252d Needs Action Coordinators Scheduled Cornell Scott - Hill Health Center Conneticut Misc. Inspection Healthcare Provider P5 —
WO-01351613 100 252d 3d 252d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01351616 100 252d 3d 252d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01351617 100 249d 2d 252d Needs Action Coordinators Scheduled Cornell Scott - Hill Health Center Conneticut Misc. Inspection Healthcare Provider P5 —
WO-01351620 100 247d 2d 252d Needs Action Coordinators Scheduled FMBCNC, LLC Misc. Inspection Healthcare Provider P5 —
WO-01351621 100 252d 4d 252d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01351622 100 248d 3d 252d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Yes
WO-01351625 100 250d 3d 252d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01351632 100 248d 4d 252d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01351633 100 249d 4d 252d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01351635 100 250d 4d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01351636 100 248d 1d 252d Needs Action Coordinators Assigned Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Yes
WO-01351640 100 252d 3d 252d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01351644 100 248d 1d 252d Needs Action Coordinators Assigned LAKE COUNTY CORONER'S OFFICE, ILLINOIS Preventive Maintenance EMS PSM Yes
WO-01351648 100 248d 2d 252d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01351649 100 248d 2d 252d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01351650 100 249d 2d 252d Needs Action Coordinators Scheduled Oak Street Health Misc. Inspection Healthcare Provider P7 —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 266d
3 HIGI LLC 1,207 1,207 286d
4 GCX Medical 825 825 266d
5 CVS 515 515 312d
6 GE HEALTHCARE 489 489 284d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 267d
10 AGILENT TECHNOLOGIES (VPD) 153 153 280d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 410d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 259d
15 HCA Urgent Care 62 62 273d