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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
304d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 327d 430d 1,024d
4,806 0 0 0
Holding 3,712 341d 398d 1,025d
3,712 0 0 0
Dispatch 2,762 264d 281d 625d
2,762 0 0 0
Billing 401 289d 311d 760d
401 0 0 0
Material Management 283 269d 290d 669d
283 0 0 0
Field Work 140 282d 312d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01329323 292d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329324 292d
Critical Coordinators Assigned PARMA HEIGHTS FIRE DEPARTMENT Preventive Maintenance — 2026-01-05
WO-01329326 292d
Critical Coordinators Scheduled Southern Illinois Healthcare Foundation - Sauget Inspection — 2026-01-05
WO-01329328 292d
Critical Coordinators Ready for Scheduling Sono Bello Inspection — 2026-01-05
WO-01329330 292d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329332 292d
Critical Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance — 2026-01-05
WO-01329337 292d
Critical Coordinators Ready for Scheduling AirSculpt - Atlanta Inspection — 2026-01-05
WO-01329343 292d
Critical Holding On Hold CenterWell (Humana) Inspection — 2026-01-05
WO-01329346 292d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329350 292d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2026-01-05
WO-01329351 292d
Critical Coordinators Assigned Convenient MD Urgent Care- Corporate Inspection — 2026-01-05
WO-01329290 292d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-05
WO-01329293 292d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-05
WO-01329295 292d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-05
WO-01329296 292d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-05
WO-01329297 292d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329298 292d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-01-05
WO-01329299 292d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-01-05
WO-01329301 292d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2026-01-05
WO-01329252 292d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329255 292d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329261 292d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329262 292d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-01-05
WO-01329263 292d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-05
WO-01329264 292d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-05
WO-01329268 292d
Critical Coordinators Scheduled COMMUNITY MEMORIAL HOSPITAL Repair — 2026-01-05
WO-01329269 292d
Critical Coordinators Scheduled COMMUNITY MEMORIAL HOSPITAL Repair — 2026-01-05
WO-01329270 292d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2026-01-05
WO-01329272 292d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2026-01-05
WO-01329273 292d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329280 292d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-01-05
WO-01329282 292d
Critical Coordinators Scheduled The Cigna Group Inspection — 2026-01-05
WO-01329283 292d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-05
WO-01329285 292d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-05
WO-01329287 292d
Critical Coordinators Assigned Sono Bello Inspection — 2026-01-05
WO-01328963 295d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-03
WO-01328911 295d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-02
WO-01328919 295d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-02
WO-01328936 295d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-02
WO-01328937 295d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-01-02
WO-01328938 295d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-02
WO-01328940 295d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-02
WO-01328943 295d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-02
WO-01328944 295d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-02
WO-01328869 295d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-02
WO-01328873 295d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-02
WO-01328876 295d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-02
WO-01328879 295d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-02
WO-01328720 295d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328721 295d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical