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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
304d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 327d 430d 1,024d
4,806 0 0 0
Holding 3,712 341d 398d 1,025d
3,712 0 0 0
Dispatch 2,762 264d 281d 625d
2,762 0 0 0
Billing 401 289d 311d 760d
401 0 0 0
Material Management 283 269d 290d 669d
283 0 0 0
Field Work 140 282d 312d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01329521 291d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-06
WO-01329529 291d
Critical Coordinators Scheduled WINDSONG RADIOLOGY SUITE 100 Inspection — 2026-01-06
WO-01329543 291d
Critical Coordinators Reschedule GE HEALTHCARE Repair — 2026-01-06
WO-01329488 291d
Critical Material Management Awaiting Parts Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Yes 2026-01-06
WO-01329495 291d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-06
WO-01329423 292d
Critical Coordinators Reschedule Oak Street Health SWAPOUT — 2026-01-05
WO-01329426 292d
Critical Coordinators Scheduled MIDMARK Installation — 2026-01-05
WO-01329427 292d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329433 292d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329434 292d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329437 292d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329438 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329439 292d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329440 292d
Critical Coordinators Reschedule MORTON GROVE FIRE DEPARTMENT Repair — 2026-01-05
WO-01329443 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329444 292d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329448 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329449 292d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329450 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329451 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329452 292d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329453 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329454 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329456 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329457 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329458 292d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-05
WO-01329463 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329464 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329473 292d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329475 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329477 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329478 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329479 292d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329483 292d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-05
WO-01329377 292d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329385 292d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329389 292d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-01-05
WO-01329396 292d
Critical Material Management Awaiting Parts Modern Animal Hospital Virtual Tech - Field Repair — 2026-01-05
WO-01329403 292d
Critical Coordinators Scheduled MIDMARK Repair — 2026-01-05
WO-01329410 292d
Critical Coordinators Scheduled MIDMARK Repair — 2026-01-05
WO-01329417 292d
Critical Dispatch L2 Screening MIDMARK Installation — 2026-01-05
WO-01329324 292d
Critical Coordinators Assigned PARMA HEIGHTS FIRE DEPARTMENT Preventive Maintenance — 2026-01-05
WO-01329326 292d
Critical Coordinators Scheduled Southern Illinois Healthcare Foundation - Sauget Inspection — 2026-01-05
WO-01329328 292d
Critical Coordinators Ready for Scheduling Sono Bello Inspection — 2026-01-05
WO-01329330 292d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329332 292d
Critical Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance — 2026-01-05
WO-01329337 292d
Critical Coordinators Ready for Scheduling AirSculpt - Atlanta Inspection — 2026-01-05
WO-01329343 292d
Critical Holding On Hold CenterWell (Humana) Inspection — 2026-01-05
WO-01329346 292d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-05
WO-01329350 292d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2026-01-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical