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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
304d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 327d 430d 1,024d
4,806 0 0 0
Holding 3,712 341d 398d 1,025d
3,712 0 0 0
Dispatch 2,762 264d 281d 625d
2,762 0 0 0
Billing 401 289d 311d 760d
401 0 0 0
Material Management 283 269d 290d 669d
283 0 0 0
Field Work 140 282d 312d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01328721 295d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328722 295d
Critical Material Management Awaiting Parts United Vein and Vascular Centers Virtual Tech - Field Repair Yes 2026-01-02
WO-01328724 295d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328725 295d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328729 295d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328733 295d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328735 295d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328737 295d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-02
WO-01328739 295d
Critical Holding On Hold GE Healthcare FMI Installation — 2026-01-02
WO-01328743 295d
Critical Coordinators Assigned DPW Wernersville Inspection — 2026-01-02
WO-01328748 295d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-02
WO-01328752 295d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-02
WO-01328753 295d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-02
WO-01328756 295d
Critical Billing Ready to Bill AUBURN SENIOR SERVICES Delivery — 2026-01-02
WO-01328757 295d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328758 295d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328759 295d
Critical Billing WO Correction Needed MIDMARK Repair — 2026-01-02
WO-01328760 295d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328762 295d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328763 295d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328764 295d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328765 295d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328767 295d
Critical Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse — 2026-01-02
WO-01328683 295d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2026-01-02
WO-01328687 295d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-01-02
WO-01328689 295d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-02
WO-01328698 295d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-02
WO-01328700 295d
Critical Coordinators Assigned Walgreens Inspection — 2026-01-02
WO-01328701 295d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-02
WO-01328704 295d
Critical Coordinators Ready for Scheduling HCA Urgent Care Inspection — 2026-01-02
WO-01328708 295d
Critical Field Work Incomplete PHILIPS HEALTHCARE Repair — 2026-01-02
WO-01328710 295d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-02
WO-01328712 295d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-02
WO-01328713 295d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-02
WO-01328716 295d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-02
WO-01328638 297d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-31
WO-01328645 297d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-31
WO-01328646 297d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-31
WO-01328647 297d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-31
WO-01328632 297d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-12-31
WO-01328636 297d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-31
WO-01328637 297d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-31
WO-01328584 297d
Critical Coordinators Scheduled PRIMARY CARE OF WNY Inspection — 2025-12-31
WO-01328590 297d
Critical Coordinators Reschedule OSWEGO HEALTH Inspection — 2025-12-31
WO-01328595 297d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-31
WO-01328609 297d
Critical Coordinators Scheduled MIDMARK Repair Cust 2025-12-31
WO-01328541 297d
Critical Coordinators Scheduled Atrius Health Inspection — 2025-12-31
WO-01328542 297d
Critical Coordinators Scheduled Atrius Health Inspection — 2025-12-31
WO-01328543 297d
Critical Coordinators Scheduled Atrius Health Inspection — 2025-12-31
WO-01328544 297d
Critical Coordinators Scheduled Atrius Health Inspection — 2025-12-31
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical