Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
304d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 327d 430d 1,024d
4,806 0 0 0
Holding 3,712 341d 398d 1,025d
3,712 0 0 0
Dispatch 2,762 264d 282d 625d
2,762 0 0 0
Billing 401 289d 311d 760d
401 0 0 0
Material Management 283 269d 290d 669d
283 0 0 0
Field Work 140 282d 312d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01328082 304d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328083 304d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328084 304d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328085 304d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328054 304d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-24
WO-01328002 304d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-12-24
WO-01328010 304d
Critical Coordinators Scheduled DIXON AMBULANCE DISTRICT Evaluation — 2025-12-24
WO-01328011 304d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2025-12-24
WO-01328013 304d
Critical Coordinators Scheduled DIXON AMBULANCE DISTRICT Preventive Maintenance Yes 2025-12-24
WO-01328017 304d
Critical Billing WO Correction Needed HIGI LLC Installation Yes 2025-12-24
WO-01328020 304d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Services — 2025-12-24
WO-01328023 304d
Critical Coordinators Scheduled Brown Medicine Inspection — 2025-12-24
WO-01328024 304d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-24
WO-01328026 304d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-12-24
WO-01328027 304d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-24
WO-01328029 304d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-12-24
WO-01328033 304d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-12-24
WO-01328036 304d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-24
WO-01328040 304d
Critical Coordinators Scheduled FMBCNC, LLC Inspection — 2025-12-24
WO-01328042 304d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2025-12-24
WO-01328045 304d
Critical Coordinators Ready for Scheduling PARTS SOURCE Parts Sale Yes 2025-12-24
WO-01327979 304d
Critical Dispatch L2 Screening MIDMARK Installation — 2025-12-24
WO-01327980 304d
Critical Coordinators Scheduled MIDMARK Installation — 2025-12-24
WO-01327981 304d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2025-12-24
WO-01327851 305d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-23
WO-01327858 305d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-23
WO-01327863 305d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-12-23
WO-01327870 305d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-12-23
WO-01327877 305d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-12-23
WO-01327892 305d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-12-23
WO-01327897 305d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-23
WO-01327898 305d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-23
WO-01327899 305d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-23
WO-01327900 305d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-23
WO-01327901 305d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-23
WO-01327902 305d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-23
WO-01327808 305d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-23
WO-01327809 305d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-23
WO-01327810 305d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-23
WO-01327811 305d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2025-12-23
WO-01327813 305d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2025-12-23
WO-01327814 305d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-23
WO-01327815 305d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-23
WO-01327832 305d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-23
WO-01327834 305d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-23
WO-01327835 305d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2025-12-23
WO-01327839 305d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2025-12-23
WO-01327841 305d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-23
WO-01327843 305d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-23
WO-01327844 305d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-23
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical