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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 273d 330d 957d
3,712 0 0 0
Dispatch 2,762 196d 214d 557d
2,762 0 0 0
Billing 401 222d 243d 692d
401 0 0 0
Material Management 283 201d 222d 602d
283 0 0 0
Field Work 140 214d 245d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337477 216d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337479 216d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-13
WO-01337481 216d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337482 216d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337483 216d
Critical Coordinators Scheduled GRAHAM FIELD MEDICAL Repair — 2026-01-13
WO-01337484 216d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337491 216d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337492 216d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-13
WO-01337493 216d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337494 216d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337496 216d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337506 216d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337507 216d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337516 216d
Critical Coordinators Scheduled Assurance Health System, LLC Inspection — 2026-01-13
WO-01337518 216d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-13
WO-01337521 216d
Critical Coordinators Scheduled Centurion of Kansas Inspection — 2026-01-13
WO-01337523 216d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-13
WO-01337525 216d
Critical Coordinators Assigned GE HEALTHCARE Evaluation — 2026-01-13
WO-01337526 216d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337527 216d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337529 216d
Critical Coordinators Scheduled Centurion of Kansas Inspection — 2026-01-13
WO-01337532 216d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337426 217d
Critical Field Work Incomplete PHILIPS HEALTHCARE Repair — 2026-01-13
WO-01337455 217d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337458 217d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337459 217d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-13
WO-01337422 217d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337419 217d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337359 217d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-12
WO-01337360 217d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-01-12
WO-01337363 217d
Critical Holding On Hold Crown Veterinary Specialists Virtual Tech - Field Repair — 2026-01-12
WO-01337377 217d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-12
WO-01337305 217d
Critical Coordinators Assigned Assurance Health System, LLC Inspection — 2026-01-12
WO-01337306 217d
Critical Coordinators Ready for Scheduling Millennium Physician Group Inspection — 2026-01-12
WO-01337308 217d
Critical Coordinators Scheduled PLANNED PARENTHOOD OF CENTRAL AND WESTERN NEW YORK Inspection — 2026-01-12
WO-01337309 217d
Critical Coordinators Assigned St John's Vianney Inspection — 2026-01-12
WO-01337310 217d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-12
WO-01337312 217d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337313 217d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-12
WO-01337314 217d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337315 217d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-12
WO-01337316 217d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-12
WO-01337318 217d
Critical Coordinators Ready for Scheduling BUFFALO BISONS Inspection — 2026-01-12
WO-01337320 217d
Critical Coordinators Ready for Scheduling KENDAL AT ITHACA Inspection — 2026-01-12
WO-01337323 217d
Critical Coordinators Scheduled AUBURN SENIOR SERVICES Calibration — 2026-01-12
WO-01337324 217d
Critical Coordinators Scheduled COVETRUS Repair Yes 2026-01-12
WO-01337328 217d
Critical Billing Billing Review COVETRUS Preventive Maintenance Yes 2026-01-12
WO-01337330 217d
Critical Coordinators Scheduled EMSAR HOUSE ACCOUNT Cross-Training — 2026-01-12
WO-01337331 217d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-01-12
WO-01337336 217d
Critical Coordinators Assigned JAMES L WEST CENTER Repair Yes 2026-01-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical