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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 341d 397d 1,025d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 289d 310d 760d
401 0 0 0
Material Management 283 268d 289d 669d
283 0 0 0
Field Work 140 281d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337475 284d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337476 284d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337477 284d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337479 284d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-13
WO-01337481 284d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337482 284d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337483 284d
Critical Coordinators Scheduled GRAHAM FIELD MEDICAL Repair — 2026-01-13
WO-01337484 284d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337491 284d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337492 284d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-13
WO-01337493 284d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-13
WO-01337494 284d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337496 284d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337506 284d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337507 284d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-13
WO-01337516 284d
Critical Coordinators Scheduled Assurance Health System, LLC Inspection — 2026-01-13
WO-01337518 284d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-13
WO-01337521 284d
Critical Coordinators Scheduled Centurion of Kansas Inspection — 2026-01-13
WO-01337523 284d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-13
WO-01337525 284d
Critical Coordinators Assigned GE HEALTHCARE Evaluation — 2026-01-13
WO-01337526 284d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337527 284d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337529 284d
Critical Coordinators Scheduled Centurion of Kansas Inspection — 2026-01-13
WO-01337532 284d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337426 284d
Critical Field Work Incomplete PHILIPS HEALTHCARE Repair — 2026-01-13
WO-01337455 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337422 284d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337419 284d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337359 284d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-12
WO-01337360 284d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-01-12
WO-01337363 284d
Critical Holding On Hold Crown Veterinary Specialists Virtual Tech - Field Repair — 2026-01-12
WO-01337377 284d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-12
WO-01337302 284d
Critical Coordinators Ready for Scheduling INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2026-01-12
WO-01337305 284d
Critical Coordinators Assigned Assurance Health System, LLC Inspection — 2026-01-12
WO-01337306 284d
Critical Coordinators Ready for Scheduling Millennium Physician Group Inspection — 2026-01-12
WO-01337308 284d
Critical Coordinators Scheduled PLANNED PARENTHOOD OF CENTRAL AND WESTERN NEW YORK Inspection — 2026-01-12
WO-01337309 284d
Critical Coordinators Assigned St John's Vianney Inspection — 2026-01-12
WO-01337310 284d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-12
WO-01337312 284d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337313 284d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-12
WO-01337314 284d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337315 284d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-12
WO-01337316 284d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-12
WO-01337318 284d
Critical Coordinators Ready for Scheduling BUFFALO BISONS Inspection — 2026-01-12
WO-01337320 284d
Critical Coordinators Ready for Scheduling KENDAL AT ITHACA Inspection — 2026-01-12
WO-01337323 284d
Critical Coordinators Scheduled AUBURN SENIOR SERVICES Calibration — 2026-01-12
WO-01337324 284d
Critical Coordinators Scheduled COVETRUS Repair Yes 2026-01-12
WO-01337328 284d
Critical Billing Billing Review COVETRUS Preventive Maintenance Yes 2026-01-12
WO-01337330 284d
Critical Coordinators Scheduled EMSAR HOUSE ACCOUNT Cross-Training — 2026-01-12
WO-01337331 284d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-01-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical