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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 273d 330d 957d
3,712 0 0 0
Dispatch 2,762 196d 214d 557d
2,762 0 0 0
Billing 401 221d 243d 692d
401 0 0 0
Material Management 283 201d 222d 601d
283 0 0 0
Field Work 140 214d 244d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337816 215d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-14
WO-01337817 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337818 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337819 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337820 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337821 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337822 215d
Critical Coordinators Scheduled REVITALIZE CNY Inspection — 2026-01-14
WO-01337823 215d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-14
WO-01337831 215d
Critical Billing Billing Review MIDMARK Preventive Maintenance Cust 2026-01-14
WO-01337708 215d
Critical Dispatch Entered Stony Brook Medicine Repair Yes 2026-01-14
WO-01337709 215d
Critical Material Management Awaiting Parts HAMASPIK OF ORANGE COUNTY INC Repair Yes 2026-01-14
WO-01337711 215d
Critical Material Management Awaiting Parts NVA Ethos Virtual Tech - Field Repair Yes 2026-01-14
WO-01337714 215d
Critical Material Management Awaiting Parts Crossover Health Management Services Repair Yes 2026-01-14
WO-01337721 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337723 215d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-01-14
WO-01337729 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337731 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337732 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337733 215d
Critical Coordinators Assigned GRANGER TOWNSHIP FIRE & RESCUE Preventive Maintenance — 2026-01-14
WO-01337741 215d
Critical Field Work Tech On Site CareATC Virtual Tech - Depot Yes 2026-01-14
WO-01337742 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337744 215d
Critical Coordinators Assigned WILLOUGHBY FIRE DEPARTMENT Preventive Maintenance — 2026-01-14
WO-01337745 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337746 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337748 215d
Critical Coordinators Ready for Scheduling EMSAR HOUSE ACCOUNT Cross-Training — 2026-01-14
WO-01337750 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337753 215d
Critical Coordinators Assigned EASTLAKE FIRE DEPARTMENT Preventive Maintenance — 2026-01-14
WO-01337755 215d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-01-14
WO-01337756 215d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-14
WO-01337757 215d
Critical Coordinators Scheduled WILLOWICK FIRE DEPARTMENT Preventive Maintenance — 2026-01-14
WO-01337759 215d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-14
WO-01337760 215d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-14
WO-01337761 215d
Critical Coordinators Assigned AFC Urgent Care Ridley Inspection — 2026-01-14
WO-01337764 215d
Critical Coordinators Scheduled ORTHOPEDIC EAST Inspection — 2026-01-14
WO-01337589 216d
Critical Holding 07e-Partial Project GRAHAM FIELD MEDICAL Repair — 2026-01-13
WO-01337591 216d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337592 216d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-13
WO-01337599 216d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-13
WO-01337614 216d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-13
WO-01337619 216d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-13
WO-01337518 216d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-13
WO-01337521 216d
Critical Coordinators Scheduled Centurion of Kansas Inspection — 2026-01-13
WO-01337523 216d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-13
WO-01337525 216d
Critical Coordinators Assigned GE HEALTHCARE Evaluation — 2026-01-13
WO-01337526 216d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337527 216d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337529 216d
Critical Coordinators Scheduled Centurion of Kansas Inspection — 2026-01-13
WO-01337532 216d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337537 216d
Critical Coordinators Scheduled WINDSONG RADIOLOGY SUITE 100 Calibration — 2026-01-13
WO-01337544 216d
Critical Holding On Hold DR JULIE GAVIN Inspection — 2026-01-13
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical