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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 341d 397d 1,025d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 289d 310d 759d
401 0 0 0
Material Management 283 268d 289d 669d
283 0 0 0
Field Work 140 281d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337790 282d
Critical Coordinators Scheduled FORSYTH COUNTY EMS Repair Yes 2026-01-14
WO-01337791 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337792 282d
Critical Coordinators Scheduled FORSYTH COUNTY EMS Repair Yes 2026-01-14
WO-01337793 282d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-14
WO-01337795 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337796 282d
Critical Coordinators Ready for Scheduling FOUNDCARE HEALTH CENTER Inspection — 2026-01-14
WO-01337798 282d
Critical Coordinators Ready for Scheduling FOUNDCARE HEALTH CENTER Inspection — 2026-01-14
WO-01337800 282d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-14
WO-01337802 282d
Critical Coordinators Ready for Scheduling FOUNDCARE HEALTH CENTER Inspection — 2026-01-14
WO-01337807 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337809 282d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-14
WO-01337810 282d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-14
WO-01337812 282d
Critical Material Management Awaiting Parts Care Vet Virtual Tech Yes 2026-01-14
WO-01337813 282d
Critical Material Management Awaiting Parts COMMUNITY AMBULANCE OF ZANESVILLE Repair Yes 2026-01-14
WO-01337816 282d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-14
WO-01337817 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337818 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337819 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337820 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337821 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337708 283d
Critical Dispatch Entered Stony Brook Medicine Repair Yes 2026-01-14
WO-01337709 283d
Critical Material Management Awaiting Parts HAMASPIK OF ORANGE COUNTY INC Repair Yes 2026-01-14
WO-01337711 283d
Critical Material Management Awaiting Parts NVA Ethos Virtual Tech - Field Repair Yes 2026-01-14
WO-01337714 283d
Critical Material Management Awaiting Parts Crossover Health Management Services Repair Yes 2026-01-14
WO-01337721 283d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337723 283d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-01-14
WO-01337729 283d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337731 283d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337732 283d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337733 283d
Critical Coordinators Assigned GRANGER TOWNSHIP FIRE & RESCUE Preventive Maintenance — 2026-01-14
WO-01337741 283d
Critical Field Work Tech On Site CareATC Virtual Tech - Depot Yes 2026-01-14
WO-01337742 283d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337744 283d
Critical Coordinators Assigned WILLOUGHBY FIRE DEPARTMENT Preventive Maintenance — 2026-01-14
WO-01337745 283d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337589 283d
Critical Holding 07e-Partial Project GRAHAM FIELD MEDICAL Repair — 2026-01-13
WO-01337591 283d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-13
WO-01337592 283d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-13
WO-01337599 283d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-13
WO-01337614 283d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-13
WO-01337619 283d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-13
WO-01337516 283d
Critical Coordinators Scheduled Assurance Health System, LLC Inspection — 2026-01-13
WO-01337518 283d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-13
WO-01337521 283d
Critical Coordinators Scheduled Centurion of Kansas Inspection — 2026-01-13
WO-01337523 283d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-13
WO-01337525 283d
Critical Coordinators Assigned GE HEALTHCARE Evaluation — 2026-01-13
WO-01337526 283d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337527 283d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-13
WO-01337529 283d
Critical Coordinators Scheduled Centurion of Kansas Inspection — 2026-01-13
WO-01337532 283d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-13
WO-01337537 283d
Critical Coordinators Scheduled WINDSONG RADIOLOGY SUITE 100 Calibration — 2026-01-13
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical