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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 341d 397d 1,025d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 289d 310d 760d
401 0 0 0
Material Management 283 268d 289d 669d
283 0 0 0
Field Work 140 281d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337336 284d
Critical Coordinators Assigned JAMES L WEST CENTER Repair Yes 2026-01-12
WO-01337337 284d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337338 284d
Critical Material Management Awaiting Parts ArchWell Health Virtual Tech - Drop Shipment Yes 2026-01-12
WO-01337339 284d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337340 284d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Yes 2026-01-12
WO-01337342 284d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-12
WO-01337348 284d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Yes 2026-01-12
WO-01337227 285d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Repair — 2026-01-12
WO-01337242 285d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-12
WO-01337245 285d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-12
WO-01337248 285d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-12
WO-01337267 285d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-01-12
WO-01337269 285d
Critical Coordinators Assigned NaphCare Inspection — 2026-01-12
WO-01337271 285d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337272 285d
Critical Coordinators Assigned NaphCare Inspection — 2026-01-12
WO-01337273 285d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337274 285d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337275 285d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337277 285d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337279 285d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337280 285d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337282 285d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337283 285d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337284 285d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-12
WO-01337287 285d
Critical Coordinators Scheduled SYRACUSE HOME Inspection — 2026-01-12
WO-01337289 285d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2026-01-12
WO-01337290 285d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-01-12
WO-01337293 285d
Critical Coordinators Assigned Duke Life Point Central Carolina Medical Group Inspection — 2026-01-12
WO-01337296 285d
Critical Holding On Hold CenterWell (Humana) Inspection — 2026-01-12
WO-01337297 285d
Critical Coordinators Scheduled Williams Eye Institute Inspection — 2026-01-12
WO-01337301 285d
Critical Coordinators Assigned Wellpath LLC Inspection — 2026-01-12
WO-01337201 285d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-01-12
WO-01337208 285d
Critical Coordinators Scheduled RIDGE VOLUNTEER RESCUE SQUAD - COMPANY 49 Repair Yes 2026-01-12
WO-01337213 285d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2026-01-12
WO-01337214 285d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-12
WO-01337219 285d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-12
WO-01334793 288d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-09
WO-01334702 288d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-01-08
WO-01334705 288d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-08
WO-01334708 288d
Critical Holding 07e-Partial Project MIDMARK Repair — 2026-01-08
WO-01334710 288d
Critical Holding 07e-Partial Project MIDMARK Repair — 2026-01-08
WO-01334713 288d
Critical Billing Billing Review ADDICTION CENTER OF BROOME COUNTY Depot Yes 2026-01-08
WO-01334728 288d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-08
WO-01334737 288d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-08
WO-01334738 288d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-08
WO-01334739 288d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-08
WO-01334747 288d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-08
WO-01334750 288d
Critical Material Management Awaiting Parts VillageMD Virtual Tech - Drop Shipment Yes 2026-01-08
WO-01334751 288d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-08
WO-01334755 288d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-08
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical