Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 273d 330d 957d
3,712 0 0 0
Dispatch 2,762 196d 214d 557d
2,762 0 0 0
Billing 401 222d 243d 692d
401 0 0 0
Material Management 283 201d 222d 602d
283 0 0 0
Field Work 140 214d 245d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337336 217d
Critical Coordinators Assigned JAMES L WEST CENTER Repair Yes 2026-01-12
WO-01337337 217d
Critical Coordinators Assigned Crossover Health Management Services Inspection 2026-01-12
WO-01337338 217d
Critical Material Management Awaiting Parts ArchWell Health Virtual Tech - Drop Shipment Yes 2026-01-12
WO-01337339 217d
Critical Coordinators Assigned Crossover Health Management Services Inspection 2026-01-12
WO-01337340 217d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Yes 2026-01-12
WO-01337342 217d
Critical Coordinators Assigned Crossover Health Management Services Inspection 2026-01-12
WO-01337348 217d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Yes 2026-01-12
WO-01337227 217d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Repair 2026-01-12
WO-01337242 217d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-12
WO-01337245 217d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-12
WO-01337248 217d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-12
WO-01337267 217d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection 2026-01-12
WO-01337269 217d
Critical Coordinators Assigned NaphCare Inspection 2026-01-12
WO-01337271 217d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-12
WO-01337272 217d
Critical Coordinators Assigned NaphCare Inspection 2026-01-12
WO-01337273 217d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-12
WO-01337274 217d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-12
WO-01337275 217d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-12
WO-01337277 217d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-12
WO-01337279 217d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-12
WO-01337280 217d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-12
WO-01337282 217d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-12
WO-01337283 217d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-12
WO-01337284 217d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-12
WO-01337287 217d
Critical Coordinators Scheduled SYRACUSE HOME Inspection 2026-01-12
WO-01337289 217d
Critical Holding On Hold PHILIPS HEALTHCARE FCO 2026-01-12
WO-01337290 217d
Critical Billing Ready to Bill Oak Street Health Virtual Tech 2026-01-12
WO-01337293 217d
Critical Coordinators Assigned Duke Life Point Central Carolina Medical Group Inspection 2026-01-12
WO-01337296 217d
Critical Holding On Hold CenterWell (Humana) Inspection 2026-01-12
WO-01337297 217d
Critical Coordinators Scheduled Williams Eye Institute Inspection 2026-01-12
WO-01337301 217d
Critical Coordinators Assigned Wellpath LLC Inspection 2026-01-12
WO-01337201 218d
Critical Coordinators Scheduled GE Healthcare FMI FCO 2026-01-12
WO-01337208 218d
Critical Coordinators Scheduled RIDGE VOLUNTEER RESCUE SQUAD - COMPANY 49 Repair Yes 2026-01-12
WO-01337213 218d
Critical Dispatch L2 Screening GE Healthcare FMI Installation 2026-01-12
WO-01337214 218d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-01-12
WO-01337219 218d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM 2026-01-12
WO-01334793 221d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-09
WO-01334702 221d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-01-08
WO-01334705 221d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-08
WO-01334708 221d
Critical Holding 07e-Partial Project MIDMARK Repair 2026-01-08
WO-01334710 221d
Critical Holding 07e-Partial Project MIDMARK Repair 2026-01-08
WO-01334713 221d
Critical Billing Billing Review ADDICTION CENTER OF BROOME COUNTY Depot Yes 2026-01-08
WO-01334728 221d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation 2026-01-08
WO-01334737 221d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation 2026-01-08
WO-01334738 221d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation 2026-01-08
WO-01334739 221d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation 2026-01-08
WO-01334747 221d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation 2026-01-08
WO-01334750 221d
Critical Material Management Awaiting Parts VillageMD Virtual Tech - Drop Shipment Yes 2026-01-08
WO-01334751 221d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-08
WO-01334755 221d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-08
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical